Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,671 total
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Trupanion feels like a scam for “pre‑existing” excuses
I’ve had Trupanion for over a year for my 5‑year‑old German Shepherd, paying close to 400 dollars a month in premiums. In that time, almost every single vet visit has been denied as “pre‑existing,” even straightforward issues like an ear infection. At this point, having Trupanion has felt no different than having no insurance at all. What’s especially frustrating is that for a 5‑year‑old dog, it seems they can find some prior note or symptom to classify nearly anything as pre‑existing, while still happily taking a very high monthly premium. If they know in advance that they’ll treat almost everything as pre‑existing for an older dog, they shouldn’t be writing these policies in the first place. Based on my experience, I’d strongly recommend looking at other pet insurance options or just putting the money into a dedicated savings fund for vet care instead of paying Trupanion for coverage they rarely honor.
Insurer: Trupanion
By: Nagendra
prices were reasonable
prices were reasonable. Website was very very easy to use
Insurer: MetLife
By: Mathew Schwartz
Quick and easy!!!
Quick and easy!!!! Pricing is well worth it!!!
Insurer: MetLife
By: Edward Higgins
Good insurance
The description of the policy was clear, and it's decent coverage for the price. Kristy (Christie?) was fantastic!!
Insurer: Nationwide
By: John Smeallie
Good Insurer
Easy company to work with. Fair prices, simple claims.
Insurer: Spot
By: Guy K
Grateful for a one stop shop option
The plan along with the wellness plan was cheaper than a program we enrolled in with our last dog. Glad to have found such a good plan
Insurer: MetLife
By: Nelia Carr
Don’t use Pets Best
I have insured my dogs with them for over ten years and used to be very happy with them Recently they have changed hands and converted to AI Phone time waits are minimum 30 minutes They don’t respond to emails even tho they tell you they will”get back to you soon” They raised premiums to nearly DOUBLE of last year Terrible customer service I recommend you find another company as this one has gone really bad I cancelled my policy today
Insurer: Pets Best
By: Linda Nottberg
Emergency care didn't break my family
Metlife made getting my pup the care she needed much more affordable. Thanks to it, my family didn't suffer catastrophic financial hardship when our GSD needed emergency veterinary care. Thank you to White Oak Animal Hospital, Virginia Veterinary Centers-Fredericksburg, and Metlife.
Insurer: MetLife
By: D Mill
Excellent insurance
They have consistently been responsive. My Cavalier King Charles Spaniel has 2 serious health conditions & they have paid large amounts. We are so grateful, and could not recommend them enough.
Insurer: ASPCA
By: Carol L Thomas
Bunch of scammers..
Bunch of scammers... I emailed them last month to cancel the insurance for my dog.I decided to pay out of pocket Because I have not been using this.They would not cancel it.. I call today because I got notification that I'm billed again.And they canceled it as of today, but would not backdate it to when I requested it with an email a month ago. They even looked it up and saw that I emailed a month ago to cancel it but would not give me the credit..pricks.
Insurer: MetLife
By: Cancun777