Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
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Pets Best is the Best
So happy we found pets best! They are very reasonably priced and are fair when filling claims. We love having an on call vet as part of the plan.
Glad I switched
Very easy to navigate and change coverages, and very cheap for my 3 animals.
Insurer: MetLife
By: Samantha
Deceptive billing increase
My dog has has this insurance for several years. The cost almost doubled in June. I missed the email, because they spam my email daily, and I overlooked the one about the increase., Today, I checked my bank and saw that I am paying a ridiculous price for insurance with a $1,000 deductible. I am trying to cancel and am unable to reset my password. I tried to email, and it will not let me. They make it very difficult to cancel. They should have sent something in the mail letting me know about the huge increase. Sneaky, deceptive practices, and I am not fond of the nonsense. I don't want to speak to anyone. Just let me cancel the policy!
Insurer: Trupanion
By: wendy mcinnis
Straight forward policies great price…
Straight forward policies great price hopefully good customer service .
Insurer: Nationwide
By: Vito
MetLife Pet Insurance is Awesome
We had MetLife Pet Insurance for about two years and were extremely happy with them. Tragically, our dog got loose and was hit by a car just two days after our policy went into effect, and MetLife paid the claim without hesitation. From our first claim to our last, payments were fast and customer service was always helpful and responsive. Over the time we had coverage, they paid out more than we ever paid in premiums, which really speaks to their reliability. Unfortunately, we no longer have our dog, but if we ever get another pet, we will absolutely choose MetLife again. The only improvement I would suggest is the option for direct payment to vets instead of reimbursement. Highly recommend.
Insurer: MetLife
By: Ida
Quality program at a fair price!
Quality program at a fair price!
Insurer: MetLife
By: Daniel Marrah
easy to use
easy to use, get paid quickly, covers so much
Insurer: MetLife
By: amanda
You know that reasonable rate they gave when you signed up?
Enjoy that year. I originally signed up with MetLife thru work. They allowed me to fully insure both my cats for $59/month. Since that day a few years ago, they've effectively quadrupled their rates. Now I'm paying $120 / month for ONE cat, since they kept denying payments to the other cat for supposed "pre-existing conditions". I will say when they're not busy quadrupling their rates and asking for SOAP notes, they do actually pay out most claims.
Insurer: MetLife
By: Christopher
The cost
The cost, easiness in completing the form and I have used this insurance regarding my pets over 20 years.
Insurer: Nationwide
By: Dion Redfield