Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,671 total


March 04, 2026

My dog got an eye infection and trupanion wouldn't cover the treatment

My dog got an eye infection - but Trupanion wouldn't cover it - because he had the infection once before we started with insurance. Calling it a pre-existing condition - despite him having received treatment and cured the infection. Anyone who has a dog knows that dogs can pick up new infections - they stick their noses in all kinds of things and pick up things from other dogs. health care for pets has gone through the roof as it has become big business - pet insurance is supposed to offer assistance - in exchange for your premium - they shouldn't be making up reasons not to pay for care.

Insurer: Trupanion Canada

By: Max Alexander

Verified March 04, 2026

I’ve that all my pets insurance w them…

I’ve that all my pets insurance w them for over 10years and would never be without. Coverage is excellent and affordable. Claims are processed quickly and when more information is needed THEY actually will reach out to my vet which makes things go so much faster. With all the other companies out there, I wouldn’t even entertain the thought of changing.

Insurer: ASPCA

By: Valerie Ollar

March 04, 2026

Do It for your pet

Best Choice I made was to get this insurance . Pets Best is a Great company. Glad I found them.

Insurer: Pets Best

Veterinarian: Pet Medical Center of Urbandale

By: James

Useful
Verified March 04, 2026

It was easy and cheaper than I thought.

It was easy and cheaper than I thought.

Insurer: MetLife

By: Madyson Kneece

Verified March 04, 2026

Great family plan

Process was simple and reasonably priced.

Insurer: MetLife

By: Paulette Nardi

Verified March 04, 2026

Good price, easy claims process

Good price. Claims process was fast and easy too.

Insurer: Pumpkin

By: April Feldman

Verified March 04, 2026

Would Not have a dog with out Trupanion Insurance

I have had insurance for my dogs with Trupanion since they where puppies. I would not go with out it. I never worry about having to go the Vet or Hospital as I know that my Insurance has got my dogs covered and my dogs can have the best medical care at all times. Cost is not an issue becuase of the insurance .

Insurer: Trupanion

By: Jen

March 03, 2026

Very satisfied

Very satisfied. Highly recommended.

Insurer: Spot

By: Becki Cervante

March 03, 2026

We bought pet insurance for our 8 year…

We bought pet insurance for our 8 year old cat. MetLife refused to pay ANYTHING for our visit, due to a "pre-existing condition" of gastritis. They wouldn't pay for a routine lab panel for an elderly cat, fecal test, nothing. We paid over $900 for insurance, and got zero for this. I didn't trust they would ever pay for anything so we cancelled.

Insurer: MetLife

By: christa rybczynski

March 03, 2026

Outrageous Premium increase

I was always satisfied with Fetch. Customer service is very good and claims were paid on time. I haven’t had a claim in well over 3 years and always felt the annual increases were tolerable until now. Last years premium was 712.00, for the next premium it was quoted at 2,140.00 for a 6 year old healthy female dog. Clearly this is price gouging and needs to be addressed. I filed a complaint with the NYS Attorney General and hope some action is taken. I got a quote from an equally reputable conduct for 775.00 Why is there such a huge increase from Fertch?

Insurer: Fetch

By: Michael Fijal

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