Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


January 06, 2026

Pets Best is the Best

So happy we found pets best! They are very reasonably priced and are fair when filling claims. We love having an on call vet as part of the plan.

Insurer: Pets Best

Veterinarian: Nassau Animal Hospital

By: Andrea

Useful
Verified January 06, 2026

Glad I switched

Very easy to navigate and change coverages, and very cheap for my 3 animals.

Insurer: MetLife

By: Samantha

January 06, 2026

Deceptive billing increase

My dog has has this insurance for several years. The cost almost doubled in June. I missed the email, because they spam my email daily, and I overlooked the one about the increase., Today, I checked my bank and saw that I am paying a ridiculous price for insurance with a $1,000 deductible. I am trying to cancel and am unable to reset my password. I tried to email, and it will not let me. They make it very difficult to cancel. They should have sent something in the mail letting me know about the huge increase. Sneaky, deceptive practices, and I am not fond of the nonsense. I don't want to speak to anyone. Just let me cancel the policy!

Insurer: Trupanion

By: wendy mcinnis

Verified January 06, 2026

Straight forward policies great price…

Straight forward policies great price hopefully good customer service .

Insurer: Nationwide

By: Vito

Verified January 06, 2026

MetLife Pet Insurance is Awesome

We had MetLife Pet Insurance for about two years and were extremely happy with them. Tragically, our dog got loose and was hit by a car just two days after our policy went into effect, and MetLife paid the claim without hesitation. From our first claim to our last, payments were fast and customer service was always helpful and responsive. Over the time we had coverage, they paid out more than we ever paid in premiums, which really speaks to their reliability. Unfortunately, we no longer have our dog, but if we ever get another pet, we will absolutely choose MetLife again. The only improvement I would suggest is the option for direct payment to vets instead of reimbursement. Highly recommend.

Insurer: MetLife

By: Ida

Verified January 06, 2026

Quality program at a fair price!

Quality program at a fair price!

Insurer: MetLife

By: Daniel Marrah

Verified January 06, 2026

easy to use

easy to use, get paid quickly, covers so much

Insurer: MetLife

By: amanda

Verified January 05, 2026

You know that reasonable rate they gave when you signed up?

Enjoy that year. I originally signed up with MetLife thru work. They allowed me to fully insure both my cats for $59/month. Since that day a few years ago, they've effectively quadrupled their rates. Now I'm paying $120 / month for ONE cat, since they kept denying payments to the other cat for supposed "pre-existing conditions". I will say when they're not busy quadrupling their rates and asking for SOAP notes, they do actually pay out most claims.

Insurer: MetLife

By: Christopher

Verified January 05, 2026

Easy

Easy. Affordable

Insurer: MetLife

By: Kelly Anetrella

Verified January 05, 2026

The cost

The cost, easiness in completing the form and I have used this insurance regarding my pets over 20 years.

Insurer: Nationwide

By: Dion Redfield

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