Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Great Pet Insurance
Honestly, when going to deal with an insurance company, you expect to have a crap time. But I'd be lying if I said I wasn't surprised and pleased each time I've had to call them. They've definitely been the most helpful customer service team I've had to deal with, and always help me get exactly what I need when setting up my policies. They also give me all of the options up front and adjust if I decide to change my mind mid-setup. Honestly, have been super pleased with them and will keep using them to keep our fur babies extra cared for.
Insurer: MetLife
By: Nick Arbeiter
So many hidden t&cs be careful!
So many hidden t&cs be careful!! not worth the money you’re saving and they ring and fight with your trusted vet when you try claim. Remember if it’s too good to be true it usually is.
Insurer: Fetch
By: Mr Michael Audrain
Complete waste of money
Complete waste of money, maybe a total scam. I started my policy when my cat was 4.5 months old and canceled it after a year because he was recently diagnosed with IBD and embrace won't cover ANYTHING digestive related all because my little kitten had one instance of vomiting prior to my policy start date. He could have vomited for any reason, ie eating plants or food he's not supposed to, or eating too quickly, but because it was on his medical record embrace said they would not cover anything digestion related. So if his IBD turns into pancreatitis, lymphoma, or even if he just needs steroids to manage it, nothing would ever be covered. I'm furious. Embrace did not cover any of the numerous fecal, blood, checkups, emergency visits, vaccines, and ultrasound tests throughout my year of having it. Embrace doesn't do anything but take your money. Apparently AKC covers preexisting conditions so I'm switching over to them. On top of that, it was really hard to cancel because two of their listed phone numbers to call would not go through. I had to call the number to BUY a policy and ask them to transfer me to cancel. Total scam.
Insurer: Embrace
By: Josephine
Wow.
Easy to use. Low premiums and good insurance. I feel safe.
Insurer: MetLife
By: I am Legend
Not a great experience
I have been paying Seventy some dollars every month for almost 4 years. I had never had a claim until last week. The bill was for $156. It was found that my dog had an UTI. They did not pay for the exam which was to find out what was wrong with my dog, not a routine exam. I will be canceling my insurance tomorrow.
Insurer: Trupanion
By: Gordon
I love this company
I love this company. It's easy to upload the documents for "New Claim". I get a confirmation email very quickly and in a matter of days (2-3) when they are reviewing and processing my case. After that I get another email, which informs me, how do I get my portion back including with the $ amount. I had 3 options to choose from. I got my $ back in like matter of seconds. I could not believe it - I was very happy!!! Only thing is: I had 7 days to click on the link to receive the payment. The first time (previously) I forgot to do that > I had to call the Company (MetLife Pet) and I got my $ in the mail as a check. The employee was super nice and very helpful / understanding. She explained to me how their process works.
Insurer: MetLife
By: Leapy's cat Mom
I expected a discount
I expected a discount because of being near 80 years old. This was put out there as a plan with a lower price for seniors. I do not think I got a lower price. I need the insurance for my little Gertie so will go ahead with it but am disappointed that I didn’t get what was advertised
Insurer: Nationwide
By: Connie Vander Brug
premiums are outrageously expensive
premiums are outrageously expensive
Insurer: Trupanion
By: Tamara
Focus on what really Matters
Saved me thousands of dollars and accepted claims within minutes so I didn’t have to worry about the cost and could instead focus on what really mattered. Being there for my pet.
Insurer: Trupanion
By: Grayson
Processing claims was easy and fast
Processing claims was easy and fast. But I wish I had the option to change deductible on your plan once during the lifetime of a pet and that I was told at sign up that deductible cannot be changed after sign up or within 30 days of sign up. If I was notified of that, then I would have probbaly made a different decision on the deductible at sign up.
Insurer: Trupanion
By: Fran