Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
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Quick response and resolution
Filed my claim via email, late on the 28th and had an eob and a quickly deposited check within 3 days. This claim is for an ongoing medical condition for my dog so I'm always pleased with the quick turnaround. Thank you MetLife.
Insurer: MetLife
By: Bonnie D
Website is Failing
I have several pets insured with Embrace. Although their premiums have skyrocketed over the past year, I need to look into adding another dog to be insured. I have tried multiple times to get a quote at their website and I constantly get an error message. So I called them to find out what is wrong with the website. I was told the issue would be looked into. Four days later there is no improvement or change in getting a quote. Higher premiums and less service. Not what I was hoping for.
Insurer: Embrace
By: Nate
The prices are somewhat reasonable
The prices are somewhat reasonable for the age of my dog, however items they used to cover they stopped covering.
Insurer: MetLife
By: customer
Raised the price to almost double…
Raised the price to almost double without informing me first, didn’t cover the cost of a surgery resulting from an infection. I’m planning on cancelling.
Insurer: Pets Best
By: Emerson Dusic
This is the second time I’ve had to…
This is the second time I’ve had to take one of my fur babies to the hospital. They are extremely kind, and they seem to be very gentle and very interested in our cats as a family member, and not necessarily as a pet. My experience with them has been stellar from the front desk to the back They are expensive. But they are kind.
Insurer: Trupanion
By: Roxanne
I am really disappointed in Trupanion
I am really disappointed in Trupanion. We have have been members since Sophie Joy was 8 weeks old, and she is now 3.5 years old. We have never had to file a claim and our monthly price has gone from 57 dollars to 119 dollars in 3.5 short years. At this rate I am not sure how much longer I can afford to keep Trupanion and I am embarrassed to even recommend them to friends or family. The reason given for the increase is that the high cost of other labrador retrievers in my area has gone up. I find this hard to believe, because the 4 labrador Retrievers in my family have not filed any claims in the last 3.5 years and they all have Trupanion. Shame on you Trupanion for putting profit before the animals you claim to care about.
Insurer: Trupanion
By: Kitri Olds
Pets Best is amazing
Pets Best is amazing. Wonderful customer service. Rates and coverage options to fit any budget. The claims process is simple and works seamlessly with prompt processing. I highly recommend Pets Best and am so glad to have them to assist with our pets health care needs.
Insurer: Pets Best
By: Edward Majewski
Cut per insurance in half with the same…
Cut per insurance in half with the same or more coverage
Insurer: Nationwide
By: Adriana Lopez
Quick Claim Return
MetLife pet insurance is the pet insurance everyone should have, whether it’s routine check ups/procedures or an emergency, MetLife will be there. Nothing but good things to say. I’ve had a policy with them for about two years now and the turn around for your reimbursement is super quick.
Insurer: MetLife
By: Javier Saavedra
Highly recommend MetLife Pet!!!
We absolutely love MetLife Pet Insurance! I believe the premium is competitive with comparable policies with other carriers. Their claims process is super easy and reimbursements are quick to be paid out! Making changes (adding/removing pets) to our policies has been a breeze. Their customer service is always great as well. I’ve only had to reach out a couple of times, but each CSR was always very friendly, personable, and very helpful. We always recommend MetLife Pet Insurance to friends and family who have pets!
Insurer: MetLife
By: Veronica I.