Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


Verified January 07, 2026

Clear and Easy to Use

Layout was very clear and interactive portion was easy to use. Information was pretty clear and I like that you were able to switch information back and forth to compare pricing and coverage easily before choosing.

Insurer: MetLife

By: debmwright

Verified January 07, 2026

Over priced and please beware they…

Over priced and please beware they charge you a month in advance just in case your policy lapse

Insurer: Nationwide

By: Tierra H

January 07, 2026

Worst to do they won't cover nothing…

Worst to do they won't cover nothing your just paying for company to get rich and to pick and choose who claims get prioritized first so it not worth it it's better to go with private incrance or a life insurance for yourself u can use your own life insurance policy like a loan it's mostly for the poor this company make u think stuff will be done but your not safe u will see jus wait to see how many stuff is refused get a credit card or life insurance for yourself and u can always call to get money for your life insurance way better option

Insurer: Trupanion Canada

By: Leion Voldimier

January 07, 2026

Increased monthly premium 125% in one month for no good reason

HealthyPaws increased my 10 year old Corgi's pet insurance policy more than 150% ($100 a month to $225 a month) when he had no new conditions. I called to figure out what was going on and they told me it was "primarily due to California Claims Experience that was based on how many California petowners have made claims in the state". How does that affect my individual pet? This is a scammy and predatory company now that it's been taken over and even the customer service associate I talked to had no remorse or full explanation. They were simply reading a script off a page and could not give me more details. Honest petowners, beware!

Insurer: Healthy Paws

By: Ray A

Verified January 07, 2026

Great Coverage

I've had Healthy Paws for my dogs since 2017. Each time I needed their help, they were right there and covered the costs as outlined in my policy. The price for the policy is very much worth it.

Insurer: Healthy Paws

By: Philip Krajewski

Verified January 07, 2026

Great experience because they saved my quote

Great experience because they worked with me and provided great explanation and detail for the options being presented. They also saved my quote for months and allowed me to resume right where I left off which was an excellent feature. I spent a lot of time doing homework up front to make smart choices and did not commit to paying. Couple months later I decided this is the best route to go, but forgot why I had made certain elections so being able to resume my previous quote made this painless.

Insurer: MetLife

By: Cyrus D

Verified January 06, 2026

Super easy to learn about pet insurance…

Super easy to learn about pet insurance and super easy to sign up!! Love the payroll deduction option!

Insurer: MetLife

By: Claudia Owens

Verified January 06, 2026

EXCELLENT CUSTOMER SERVICE

The rep I spoke to on the phone was very nice and very knowledgeable. He was able to give me an apples to apples comparison of your coverage vs. my current coverage and I realized I was paying way too much than I should have.

Insurer: Nationwide

By: Vicky Cooper

Verified January 06, 2026

I had never used the insurance before…

I had never used the insurance before so I was pleasantly surprised that the Pet ER was able to get an approval instantly and refund my money I had paid on the spot. I didn't ask about using this until we had picked up our Pet, I only wished I had asked when I dropped her off. I also submitted invoices I had paid and the approval only took a day or two. Trupanion paid exactly what the policy said. The only thing that wasn't covered was an exam by the first place we went to which makes sense but it was still under the emergency care she was being given, not a regular vet exam. Overall very pleased with how it worked, how much was paid and would highly recommend for anyone's pet insurance. I hope I never have to use it again but if I do, I know I will feel well taken care of.

Insurer: Trupanion

By: Rebecca

Verified January 06, 2026

Recent Claim Submission Experience

well, thus far, I've been successfully able to submit a claim via email, a big thing for this "technephobe". MetLife Pet processed my claim, and provided my "refund" (or whatever its term) in a timely manner! Thank you for that!

Insurer: MetLife

By: Leslie K.

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