Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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So far, so good…
"All insurance policies are needlessly too complex to fully understand, and too much is left to the subjective opinion of the insurer, rather than the considered opinion of the doctor. That said, I pay a small gortune to get the highest coverage gor my two dogs, and Pets Best has proven to be as responsive and, fair as any other pet insurance I have tried over many years. So, I can recommend them : )
A huge scam and get ready for games
The amount of claims they pay adds up to less than 10% of the premium you pay each year. So why would anyone pay them all this money to still cover 90% of their own expenses and what have $600+ a year burning a hole in their pocket?
Insurer: Pets Best
By: Mike
Started Off Great, Now a Complete Scam
We had embrace for years. We moved cities and they changed our premium by over $200. We have been previously approved for Physical Therapy for our dog with hip problems and they have now changed the policy so that you have to be in a building with a vet. They have done everything in their power to remove benefits, refuse claims and continue to increase the prices.
Insurer: Embrace
By: Patrick
Helping me, help my best friend
Getting a Pets Best insurance policy on our puppy when we got her has been one of the best decisions we made. It has helped us be able to provide outstanding vet care for her despite trying times. Having this policy on her allows us to let her live life to the fullest without extra worry about how we would pay for a surgery should the need arise.
TRUPANION IS A SHAM
Today I cancelled my pet insurance policy with TRUPANION. I have been paying monthly premiums for my northern breed dog since he was a puppy. He is now almost 17. Over the years, the premiums have increased from time to time. I think I was originally paying around $35 and now it is up to about $69. Not too bad for a 17-year time span. Fortunately, Sammy has been an overall healthy dog and I can count on one hand the number of claims I have submitted over the years. Of course, because the deductible is "per disease", I have received $0 in payouts. This past week, I received a notification from Trupanion stating that my monthly premium was being increased from $69 to $94. THAT IS A 35% INCREASE! Now, when my pet is old and I really need the insurance, they force a 35% premium increase. When I called to complain I was told that "the cost of veterinary care has increased." As a veterinarian, I am well aware of this fact but NO WHERE have costs increased by 35% in one year. TRUPANION is a sham of a company, ripping off pet owners who are already struggling to provide medical care to their pets. They are an embarrassment to to the veterinary profession. Please boycott this company and tell your friends to do the same.
Insurer: Trupanion
By: Joy
So easy & the peace of mind is worth every penny!
My dog had a weird eye thing going on the night before my son was to have surgery, all the nerves... it was SO nice that I didn't have to make a choice on whether to take him to the vet that night (emergency vets are expensive and I swear mine only gets sick at night or on a holiday/weekend) and I could have peace of mind going into my sons surgery the next morning! The yearly payment for pet insurance is worth that peace of mind EVERY TIME!
Insurer: Pets Best
By: Alicia
Thank You from my whole heart
I cannot begin to say how much this policy gives me peace of mind. It is hard enough to have you baby sick in the hospital without having to worry about how you will pay for it. I was recently laid off in December and the stress of having a sick pet on top of it was terrible. Thank you to your staff for always taking care if things smoothly and always putting your customers and their babies wellbeing first!
Bella's cancer journey
Bella is an 11 year old westie. She was diagnosed with tcc bladder cancer in June 2023. Pets Best has allowed me the financial support to provide her the best possible treatment for this horrible disease. She continues to receive treatment to help stabilize the tumor and maintain quality of life. I appreciate Pets Best.
Pet insurance
Pet insurance has been a god send for us. Out of 5 pets all but 1 have had major health issues that would have been hard to pay for out of pocket. As the dogs get older the premiums go up but until after 10 or 11 it has always paid for itself in claims submitted. Pets Best has been wonderful and we have had it for over 10 years .
Insurer: Pets Best
By: Pam
Emergency vet hospitalization
My puppy (8m old, male, mixed breed) was coughing for a week and suddenly got very sick overnight. We rushed him to our local emergency vet where he was diagnosed with pneumonia, GI upset, and dehydration. They admitted him and kept him overnight for iv fluids and antibiotics. Once he was stable, he was discharged on oral antibiotics and followed up with his vet two weeks later for an exam and x-ray. At this exam he was found to still have some lingering pneumonia, and was put on an additional week of antibiotics. We just had our second follow up appointment today and he was totally cleared—all better! In total, the care for my pup amounted to around $3,500, an overwhelming amount for a young couple in our 20s. Luckily, Pets Best approved both claims (the emergency vet and the first follow up—I’ve just submitted the claim for our second follow up appointment)—leaving us responsible for only about $1,200 of the total cost. A MUCH more manageable amount. Plus, since our deductible is met now and our plan is unlimited, we have peace of mind in case anything else happens this year. For only about $20/month, getting our pup insured with Pets Best was a game changer and we’re so grateful we made this decision.