Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,390 total
Other Categories
Amazing
Having pet best insurance was extremely easy to use and helped financially.
Luxating Patella Surgery
One of my pups recently had luxating patella surgery, and I am so glad that I had coverage from Pets Best, as orthopedic surgery is not cheap. I am in the veterinary field, so I have gone back and forth with myself about keeping coverage for my animals (I have 3 dogs and 2 cats, so it adds up quick) but this has definitely proven to me that it is totally worth every penny, because I was able to get my girl the best care possible, knowing I would get some of my money reimbursed to make it less stressful, financially. Filing the claim, uploading medical records, and everything was so easy. I was shocked by how quick the whole process was, and how quickly I was able to get the reimbursement. It helps me feel much more at ease, knowing that Pets Best is here to help if my animals need any sort of specialty, or emergency care. Even if you only have accident/illness coverage, it helps with the more unexpected things that come up. Overall I am very happy with my experience, and definitely recommend Pets Best to anyone who is looking to get pet insurance for their furry friends.
Better to not have insurance
They hide everything in the fine print. Their accident and illness plan doesn’t cover the emergency exam portion of your emergency visit which is often half of the price of taking your pet to an emergency vet. They also only pay $150 towards spay/neuter and won’t cover anything that is labeled as pre-op such as medications or the pre-op visit, even though they advertise covering spay/neuter. We paid $71/month for 9 months with a new puppy (lots of exams, vaccines, office visits, neuter, and emergency visits) and got reimbursed a whopping $200 total in that time because nothing is covered or even counts toward your deductible. It makes more sense to not have this insurance.
Healthy Paws is absolutely a must-have.
Healthy Paws is absolutely a must-have. We have 3 pets on our policy, two big dogs who recently passed around pneumonia for over 2 months, one required hospitalization. Healthy Paws had our back the whole way. Instant claims processing, direct deposit of reimbursements within days (not weeks). Healthy Paws + 0% APR Care Credit is the way to go to ensure your pets get the treatments they need, right away. Right after our pneumonia scares, one of our dogs tore his ACL!! Over $8,000 in treatments and counting, and Healthy Paws once again had our backs. We feel so safe knowing we have a Healthy Paws policy, that our pets are protected no matter what. We are 100% Healthy Paws for lifers and recommend them to anyone that doesn't have pet insurance yet or doesn't like their provider.
Very easy!
"Easy to file a claim, and we were kept in the loop the entire process. Actually paid more than I anticipated!"
Insurer: Pets Best
By: Kelly
Pets Best insurance
Very happy with Pets Best Insurance. They have always offered prompt payment and fair compensation for our claims. Highly recommend!.
Peace of mind
The online claims process is easy to navigate, and reimbursement is sent quickly. I feel that the premiums charged are reasonable for the peace of mind that knowing my dog's medical needs will be covered, and I can afford to give her the best care possible. They even reached out to check on my dog after she experienced a medical emergency to see how she was doing.
Outstanding Company
Have used Pets Best over seven years. Pets Best is outstanding at processing claims and making timely payments. The whole process is extremely easy. Never had a claim issue. Pets Best offers competitive plans and is price competitive. Highly recommend the company.
Insurer: Pets Best
By: Michael
Petsbest for our Airedale Terrier!
Our Airedale Terrier is now 5 years old and we've had her covered by PetsBest since she was 2 or 3 months old. Even though the premiums are increasing as her age increases, we are still far ahead in reimbursements than premiums. Petsbest covers what they say they cover and processes claims within a reasonable amount of time. Most claims are process within 1 or 2 weeks, occasionally we've had it take 3 or 4 weeks to process, usually larger ones. Our first claim was at around 18 months old when we thought she might have hip dysplasia, and it took quite a bit of radiology and a few different doctors to figure it out. Thankfully she was found to be clear of hip issues, but we didn't hesitate to "pull out all the stops" to get her checked out. A couple of years ago we were chasing some digestive issues, and again, we didn't hesitate to agree to do a stomach scope plus some extra blood work because we knew our out of pocket costs would be limited. She recently has developed environmental allergies that require allergy shots every 6-8 weeks or so, and these shots are covered (after deductible). Also, occasional medications, diagnostic labs, etc. Even with my $1,000 annual deductible, I know my out of pocket illness/accident costs won't exceed that amount. Petsbest has been great so far!"
Insurer: Pets Best
By: C
Healthy Paws is great!
Easy to submit forms, generous reimbursement. Thanks, Healthy Paws!
Insurer: Healthy Paws
By: Kate