Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,795 total


November 07, 2025

This is the worst pet insurance I've…

This is the worst pet insurance I've ever bought. Don't waste your time and money on Pets Best, especially with so many other options out there. The premium was outrageous--over $200 a month for illness and wellness policy. And even with those policies, the insurance refused to pay nearly all the claims even those that were for services listed in their policy. They use "pre-existing condition" to justify claim payments just like people insurance companies used to do before the federal government outlawed discrimination based on pre-ex. Pet insurance is completely unregulated and this provider takes full advantage of that fact to scam consumers into paying for coverage they will never be able to use. It's disgraceful.

Insurer: Pets Best

By: Margarida Jorge

Verified November 06, 2025

Hopeful

I just hope I can save a bit. i not sure why the plans change so much with the age of the dog. I would have like the option to which payment option from monthly to annually later. I just hope I receive a good return on this plan as this is an additional expense in a really unstable time.

Insurer: MetLife

By: Kiana Armstrong

Verified November 06, 2025

Very satisfied with all transactions…

Very satisfied with all transactions that apply to my case.

Insurer: MetLife

By: customer

November 06, 2025

I’ve had this for about eight months…

I’ve had this for about eight months now paying about $60 a month. I rescued this little guy from the shelter and he had been trying to get out of his crate there and had a little hair loss at the top of his head which was noted when I took him in to get a check up, took him in for a yeast ear infection, and somehow that is related to the hair loss and is not going to be covered. I also had an issue with him having diarrhea and the doctor treated it with probiotic instead of medication because they treated it with probiotic insurance will not cover the visit so I am not having much luck with them. I’ll be surprised if they ever pay for anything if I keep them.

Insurer: Embrace

By: Melanie Ingreso

Verified November 06, 2025

My rate has doubled over the last year

My rate has doubled over the last year. Some of my claims have been denied on dubious grounds. The claim process has required me to upload docs previously provided by my vet or my claim would be denied. Im highly likely to leave for a more affordable insurance in the near future.

Insurer: Spot

By: Ian Lambert

Verified November 06, 2025

Great price and easy to sign up

Great price and easy to sign up. Website is easy to navigate and they have the best rating with BBB

Insurer: Prudent Pet

By: Laurette

November 06, 2025

I have had 2 policy’s with Fetch for 9…

I have been a customer with Fetch for 9 years . I have insurance policy’s for my much loved 2 Labrador Retrievers. I have filed 3 small claims in the 9 years in which I was reimbursed under $300.00 At present even though my dogs are in excellent health & have been faithfully taken for their annual vet exams Fetch continues to increase my premiums to the point they have doubled. They offer to lower your premiums by reducing your coverage only to increase it even higher the next year. Their reason is because they are Labradors . How unfair is that to penalize a customer who has 2 healthy dogs & rarely filed a claim. This practice of collecting premiums for years & then pricing customers out of their policy when their animals reach a certain age is cruel & shows no customer loyalty.

Insurer: Fetch

By: d force

November 06, 2025

They keep raising prices with out…

They keep raising prices with out notice! I haven’t use this policy not one time!

Insurer: Embrace

By: Kim X

Verified November 06, 2025

Options…

Options were offered for my pets coverage

Insurer: MetLife

By: Rhonda Lamp

Verified November 06, 2025

Very friendly team

Very friendly team! Loved my interaction with Rebecca! Felt like I had known her for years and she helped me save some money!

Insurer: Prudent Pet

By: Joy Young

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