Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
Other Categories
Wasted time and money with this pet insurance.
Do not get your policy through Prudent Pet, literal scam for your money. They find any loophole to not approve any treatment that was required due to new conditions, as well as charging so much to find out simple preventive treatments or annual exams are not included and would cost more to add on.
Insurer: Prudent Pet
By: Yeli
Extremely Disappointed and Misled
I am extremely disappointed with Healthy Paws Pet Insurance. They increased my pet’s age by two years in their system and began charging me nearly four times more than what I originally signed up for — without properly notifying me. When I contacted them to ask why I was never informed about this drastic increase, I was told that “mail gets lost” and that I should have checked their website for notifications. That is not an acceptable way to communicate major billing changes, especially when premiums increase so significantly. On top of that, despite paying extremely high monthly premiums — almost comparable to what I pay for my own health insurance — they have not covered or reimbursed my claims as expected. The coverage feels extremely limited, and the value simply does not justify the cost. The lack of transparency, poor communication, and unexpected premium hikes feel deceptive. I would strongly advise pet owners to carefully review all terms and monitor their billing closely before trusting this company.
Insurer: Healthy Paws
By: fasan
This was easy to upgrade
This was easy to upgrade. So far metlife is great
Insurer: MetLife
By: Kathryn
Excellent experience from beginning to…
Excellent experience from beginning to end. From my first questions to finalizing coverage for my three cats, the team was courteous, professional, and genuinely helpful. They explained everything in an easy-to-follow way and walked me through coverage and deductible options that kept me comfortably within my budget. My pets aren’t just animals — they’re family. Having the assurance of coverage in case of an accident or illness gives me genuine peace of mind, knowing that if something happens, the decision will be about what’s best for my fur babies, not about finances.
Insurer: Fetch
By: Patrick Bass
Franklin was great
Franklin was great. He explained the coverages so that I’m comfortable with what I purchased. I had compared numerous plans on line and feel that I now have the best coverage at a reasonable price for my pet
Insurer: Nationwide
By: Margaret
NOTHING IN THIS WORLD IS PERFECT
Nothing in this world is perfect. We have faith in MetLife and it's coverages. MetLife pet insurance is one of the best, if not THE best, health insurance policy available. They are very good at paying claims in a reasonable time frame.
Insurer: MetLife
By: RITA
It was relatively easy and efficient to…
It was relatively easy and efficient to enroll. Also, the pricing seemed fare.
Insurer: MetLife
By: Elizabeth Mace
Trupanion Was A Life Saver
For eight years I had been paying premiums, at times, joking that it was really a donation because our Ginger was so healthy. In an instant, all that changed as she was confronted with constant nauseousness, loss of appetite and lethargy. Ultimately this mysterious and sudden illnes led us to: a 3am trip to an Emergency Vet Clinic, a follow up with or Vet, another unplanned trip to our Vet followed by a trip to the local Animal Hospital with a skilled surgical team. We are retired and living on a fixed income. We would not have wanted to make a life or death decision based on income constraints but that would have been our reality if not for Trupanion. Our Ginger got the surgery required to remove her gallbaldder and a cluster of stones that were causing her illness and threatening her life. She is now back at home with us recovering. Trupanion and Fetch Animal Hospital saved her life. We aren't out of the woods yet but none of this would have been possible without the funds from our Trupanion policy.
Insurer: Trupanion
By: K. Himes
I was extremely disappointed to find…
I was extremely disappointed to find out how little of the cost of the appointment was covered.
Insurer: Trupanion
By: Linn
Beware!
Unless you are insuring a puppy with absolutely no health issues, Figo will deny every claim by stating there is a pre existing condition. I had a rescue dog that I did not know any of her health history. She had a little arthritis, controlled with Carprofen. I learned of a small heart murmur on her first vet visit, she was fine for a year, suddenly developed congestive heart failure, had an emergency vet visit that cost several thousands of dollars. Figo somehow found her old records from the rescue organization that I had never seen and denied every single vet appointment and the emergency vet bill stating all were pre existing conditions. When I called them from the emergency vet they said they would cover 70%. I spent $50 a month for a premium that was completely useless. This company is a scam. Be very careful.