Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,795 total


Verified November 07, 2025

MetLife Pet Insurance Is Okay

MetLife Pet Insurance was an okay option for my two dogs. My monthly premium went up by $70/month, and I ended up switching to a new provider. In terms of claims, sometimes it was a frustrating waiting game. I either had to follow up with my claim refund status multiple times, or in one instance, my claim refund was accidentally doubled due to an error on MetLife’s end. It’s been a month now, and I’m still waiting to get that cleared up. Nothing MetLife does is fast. On a positive note, the customer service is awesome. It’s easy to get ahold of someone, and the service was helpful every time. Overall, MetLife was a good option for me in the beginning, but as time went on, I realized better options for my pets are out there.

Insurer: MetLife

By: Customer

Verified November 07, 2025

The price and the options

The price and the options - I just don’t like how long it takes to get reimbursed.

Insurer: MetLife

By: Christi Shetsky

Verified November 07, 2025

Better than I thought

Pretty easy to get your money back and it works better than I expected it to

Insurer: MetLife

By: customer

Verified November 07, 2025

Always easy

Always easy, friendly, fast reliable and great coverage.

Insurer: Pumpkin

By: Amanda

Verified November 07, 2025

Easy to use and well worth it when my…

Easy to use and well worth it when my pet had an issue.

Insurer: MetLife

By: customer

Verified November 07, 2025

Very good and reliable insurance.

Very good and reliable insurance. Staff knowledgeable and professional.

Insurer: MetLife

By: Barbara Prejean Margulis

Verified November 07, 2025

Pet insurance is worth it!

Pet insurance is worth it because it has been helping me with my budget. I know Toffee the small dog needs his own pet insurance in his life.

Insurer: Spot

By: Maryann

Verified November 07, 2025

Easy experience and flexible rates…

Easy experience and reasonable rates with flexible options available

Insurer: MetLife

By: Dawna

Verified November 07, 2025

See different coverage and price

It was easy go through each step setting a plan for each pet and the coast for each plan.

Insurer: Nationwide

By: William Ramey

Verified November 07, 2025

Excellent Customer Service at the Best Price!

I actually set my limits of $250.00 deductible, 90% reimbursement, and $5k max then made phone calls to 8 different pet insurers. Prudent was not only the best rate but I even added the Healthy Benefits option which was still lower than the 2nd lowest. Working with “B” (first initial only since each CSA was very nice and pleasant), was great plus any other rep will offer the same services.

Insurer: Prudent Pet

By: Lily’s Dad

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