Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,383 total
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There is no drama with this pet…
There is no drama with this pet insurance company. I recommend it to any pet owner. We have a hard to manage Mini Labradoodle and at 4 years old, this red head has managed to cost us about 23K in medical bills. Anyone that knows the personality of a Mini Red Labradoodle will understand. We paid 1/9th of that bill with no drama. Thank you Pumpkin !
Insurer: Pumpkin
By: Steven
So glad to have Spot!!
So glad to have Spot! It’s affordable and they take care of claims quickly and efficiently - I didn’t have to keep calling to check the status of my claim. My pup had surgery 2 weeks ago and the claim was paid before the 10 day follow up visit. It’s been a relief, thank you Spot!!!
Insurer: Spot
By: Dani K
Manipulative pricing and terrible customer service
I recently called customer service to get clarification on why my pet insurance premiums doubled within a single calendar year. After waiting on hold for 20 minutes, the representative I spoke with was incredibly dismissive and rude. When I asked for the reasoning behind the massive increase—beyond my dog simply getting one year older—she refused to explain and claimed the reasons were 'clearly outlined' in my renewal email. When I pointed out that the email only listed the new premium cost without explaining the why, she actually insulted my reading comprehension skills—twice. Sending an email that just states a higher price without any context or explanation is a manipulative business practice.
Website was easy to use and rate was…
Website was easy to use and rate was comparable.
Insurer: MetLife
By: Deborah Ward
Smooth experience & Helpful Advisor
Great pricing that’s actually affordable, very inclusive coverage, and my advisor Justin Worthington, was incredibly helpful throughout the process. Highly recommend!
Insurer: Fetch Canada
By: Courtney Adomaitis
Met life insurance company was the best…
Met life insurance company was the best option I have chosen. Because by showing your saving people money and helping by giving discounts, because today’s economy is crazy and that’s a big help when it comes to expenses.
Insurer: MetLife
By: Philip Florence
i had locked in a different price and…
i had locked in a different price and when i tried to finish it booted me out of the application and made me pay more.
Insurer: MetLife
By: Leo Castaneda
Do not be fooled by this company
Do not be fooled by this company they claim to never raise your monthly rates as long as the dog ages. My rates have gone up every single year from $50 a month to 75 and I have had made zero claims they claim it is because of other people with my dog type, making claims no loyalty discount never made a claim and yet my rates go up. you are better off putting your monthly rate into a savings account and save for a rainy day than using this company
Insurer: Trupanion
By: Kevin Baird
Help when Needed
I was concerned about the cost of my pet insurance. Samantha was able to explain to me clearly what factors made up the charges and what I could do to manage them. I called originally planning to possibly cancel my coverage, but with her help reached a compromise I could live with.
Insurer: Fetch
By: Anthony Biscottini