Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,795 total


Verified November 08, 2025

Great insurance for your family pets

I’ve been using MetLife for almost a year, great company, great customer care, easy to process claims, and the most important my dog has insurance to it’s a peace of mind.

Insurer: MetLife

By: Henry Loy

Verified November 08, 2025

Paying more for less?

I'm sorry to see the company has changed its plans to a %age reimbursements and tiers for payment - seems like paying more for less.

Insurer: Nationwide

By: customer

Verified November 08, 2025

Metlife is a LIFESAVER

Metlife has made our lives so much easier! When we adopted our kittens, we had no idea that one of them would develop asthma, meaning we'd have to cover expensive medication and x rays to help her get back to herself. Metlife allowed us to do everything we could for her, and has been a life saver when it comes to paying for her monthly asthma medication. It is so wonderful to know that if anything ever goes wrong, we can tell the vet to do absolutely anything to help our sweet pets. Their representatives are always so sweet and helpful, and the claims process is super easy to fill out. I would recommend them 1000% to anyone planning on owning a pet, it's been a lifesaver for us!

Insurer: MetLife

By: Annabelle Harvey

Verified November 08, 2025

Annual increase

The annual increase is ridiculous specially if there are more than 3 dogs in my policy.

Insurer: MetLife

By: customer

November 08, 2025

Beware, Healthy Paws is a SCAM

WARNING: Healthy Paws may look great at first, but once your pets get older, your coverage drops and your premiums skyrocket. We've been paying them since 2016, and now, despite having healthy but aging dogs, they've doubled our rate and reduced our coverage, forcing us to leave. DON'T FALL FOR IT. Look elsewhere and choose a reputable insurer who won't rip you off.

Insurer: Healthy Paws

By: anita clarke

Verified November 08, 2025

No Pre Certification

Our Jaxon needed a total hip Replacement. $20,000. Healthy Paws paid for all the tests leading up to the hospitalization and surgery. We have had Healthy Paws for our 2 dogs. For 5 years we paid premiums with No claims. My problem with the company was they would not commit to covering the Surgery/Hospitalization itself. This is a bad practice. We literally had to gamble on the fact that HP would cover it. HP made a very emotional time more Stressful. In the End they paid the claim and our Jaxon is recovering, thankfully.

Insurer: Healthy Paws

By: Michael Bellizzi

Verified November 08, 2025

MetLife is a great insurance.It’s great that I can submit my forms…

It’s great that I can submit my forms by an app and get reimbursed in a timely manner. Charlie got sick, scared me so much. I knew I could take him to the emergency vet because I had insurance that would help pay for it. Peace of mind for sure!

Insurer: MetLife

By: Cheryl

Verified November 08, 2025

Easy to Sign Up

It was a short phone call for me to sign up my pet with Nationwide Pet Insurance. The coverage is comprehensive and affordable.

Insurer: Nationwide

By: J F So Cal

November 08, 2025

Switch easily from Belair Direct to…

Switch easily from Belair Direct to Sonnet. Lowered my overall insurance for house and car. Better coverage.

Insurer: Sonnet

By: Chris

November 07, 2025

Buyer beware

I used to like Healthy Paws, but in recent years I've felt exploited. They've doubled my premiums year over year, with the only alternatives offering significantly less coverage and/or higher deductibles. They also started charging ~3% credit card fees and increased my premium for moving just a few miles away within the same city. I just don't trust the company anymore.

Insurer: Healthy Paws

By: Brooke L.

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