Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,383 total
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The wonderful staff at MetLife make…
The wonderful staff at MetLife make your steps so much easier in assisting with questions and refunds. I have been a client for 10 years and planning to add their wonderful “Wellness” program for my Oriental Siamese!
Insurer: MetLife
By: Madeleine
I will not recommend your company
I will not recommend your company I’m stuck with it because it’s what my husbands company offers I have a Saint Bernard , he is so large, he gets two heartworm pills a month, so I bought a years worth, 24 pills total and you did not cover it. No amount of explaining could get anyone to understand he takes two a month because he’s nearly 200 lbs So over a year he needs 24 not 12
Insurer: MetLife
By: Brian and Diane Ouellette
Dog's ACL surgery
I normally don't put reviews out, however, I will for Healthypaws. For an insurance company they made getting my dogs 2nd acl surgery covered quick and easy. The reimbursement came just as quickly! They care and it shows, especially in the follow up email I received asking how she's doing.
Insurer: Healthy Paws
By: Kristin
We’ve just added our 3rd Shih Tzu
We’ve just added our 3rd Shih Tzu. We’ve had one chain and it was reimbursed quickly. Very satisfied with MetLife pet insurance!
Insurer: MetLife
By: Bob Longfield
Ease of process
Easy process and great deal.
Insurer: MetLife
By: Eli Perez
You have been fair and upfront with…
You have been fair and upfront with payments. Thank you, I feel that I have chosen the right pet insurance
Insurer: Spot
By: customer
Such Great company and Insurance for…
Such Great company and Insurance for our doggy Rocky paid great for his Knee surgery after his injury:)
Insurer: Spot
By: Rebecca Crowder
I find there's not much change from…
I find there's not much change from last year. I believe Melissa had mentioned at the end of last year that there was a technology migration for overall better service. Too me it looks as if the migration is still migrating! The website takes for ever to load and when it does functionality drags. No, it's not my computer. I have high speed internet and a new quality system. That being said the other issue I found is that claims seem to have moved a bit quicker but where is my cash? PetsBest gets their premiums on time regularly but lag in getting mine. Last issue, amount paid per claim, now unless I missed it the amounts paid out haven't changed since I joined. A wellness exam is quite expensive these days and their payout is a small fraction. Hopefully PetsBest will upgrade their tech issues and their payout amounts this year and going forward.
Insurer: Pets Best
By: CARY & AMY STEIN
Reimbursement is great
Reimbursement is great. Premium is getting too high for my pet.
Insurer: MetLife
By: Alice Nguyen