Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,383 total
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Good prices and coverage
Good prices and coverage
Insurer: Prudent Pet
By: CAYIS.TICHAGMAIL.COM
Spot is my favorite insurance
Spot is my favorite insurance. It is very affordable and you know exactly what is covered and what percentage you will get reimbursed so when you pay your vet bill you just pay and think “but ill get most of it reimbursed anyway” and have no worries!
Insurer: Spot
By: Emma Jarmond
Best Pet Insurer
I've been insured by PB for over 3 years and have found their pricing to be very reasonable and most importantly, servicing on claims to be fast and exceptional. Like all pet insurance, you get what you pay for as I go for max coverage with minimal co-pays.
Insurer: Pets Best
By: Howard Davidson
Good but could be better
I switched to Pets Best due to cost and more coverage. However, they take forever to process claims. I started in December 2025 and already had to call multiple times. The main customer service only gives scripted responses. I had to speak with supervisors just to get clear answers. Their website is clunky and not customer-friendly. I consistently get errors when trying to upload simple PDF files from my vet for my claims.
Insurer: Pets Best
By: A P
Very happy
Honestly, I have been SO happy with MetLife pet insurance. Reasonable premiums, easy claims, excellent coverage options, and super fast payouts. I've never had to appeal any decisions or fight for what I was paying for. They straight up just do what they say they're going to do and pay what they promise when you sign up. Hopefully I'll be with them for a long time.
Insurer: MetLife
By: Marnie Farlow
Well worth theMoney!…
I found it hard to get results when emailing the claim but we finally got there also it’s well worth the price to get the premium package. I was eventually refunded 90 % (after deductible)! I highly recommend spot pet!
Insurer: Spot
By: Karen Hirschboeck
I feel like I paid for insurance that provided absolutely no benefit.
My dog is 5 years old, and since the day it was born I have paid for MetLife Pet Insurance. I had never filed a claim until last month, when my dog developed diarrhea and I took it to the veterinarian. The vet recommended several tests to get an accurate diagnosis, including a pancreatic blood test. When I submitted the bill, I was told that the pancreatic blood test is considered a “routine test.” Really? I’m extremely disappointed. I’ve paid for this insurance for 5 years without ever using it, and now that I finally need it, nothing is covered. This situation is incredibly frustrating. I will be looking for another insurance company, and I definitely will not recommend MetLife Pet Insurance to anyone. I feel like I paid for insurance that provided absolutely no benefit.
Insurer: MetLife
By: Javier Narvaez
Great return for the cost
Great return for the cost! Easy to use claim process!
Insurer: Spot
By: Shannon Higgins
Worth the money
In all the years I have had this insurance, I always seem to get my premium back. I have been disappointed that they will not cover allergy shots and gland cleaning. However my last bill of $1055 for dental and shots - I got back $860.
Insurer: MetLife
By: customer