Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
Other Categories
When we got 2 new dogs last year
When we got 2 new dogs last year, we decided to get pet insurance from Spot Pet and chose Platinum preventitive option and insurance for illness and accidents. I thought the premium was affordable and so far, this company is so fast in processing claims even when they need more info or records from my vet and they contact my vet for that and turnaround is fast. I've used 3 different companies now over the years for pet insurance and this one thus far, I can recommend.
Insurer: Spot
By: Alecia Carver
I’ve had Pet’s Best for the past seven…
I’ve had Pet’s Best for the past seven years, and it’s been worth every penny. It gives me real peace of mind—I never have to second-guess taking my dogs to the vet. Anytime I’m concerned about something, I can focus on getting them the care they need instead of worrying about the cost. Most recently, they covered the removal of a mass that turned out to be a ruptured, infected cyst. Having that support during a stressful situation made all the difference.
Insurer: Pets Best
By: Mel
Life saver
Pets Best is a life saving gift. No many people like to buy a monthly insurance plan but the payoff if needed is the most comforting feeling ever. I’m a dog owner actually three puppies in my home. I love them to no end. Thank you PetsBest.
I looked through multiple plans
I looked through multiple plans, but after searching high and low, I found this one. All three of my pets are now covered for a full yeah, including basic preventative care for just overs $2k. Sounds like a lot, but not after you compare with other places. This really was the best deal!! I'm thrilled to have found a plan that fits my budget.
Insurer: MetLife
By: Catherine Sijer
I have been without pet insurance for…
I have been without pet insurance for my dog for over a year and I am pleased to have it again now. The benefits which are recommended will be very efficient for my furry baby. Thanks to MetLife!
Insurer: MetLife
By: Tepeka Worley- Winder
175 dollars is the cheapest policy for…
175 dollars is the cheapest policy for ONE animal!! Had this policy since 2022 when it was 50 dollars for one animal, and got the highest deductible literally have never gotten any benefit or payout from them and have spent over 3 grand because the rates keep rising.
Insurer: Trupanion
By: Carla Biskey
I’ve submitted 2 claims so far and it’s…
I’ve submitted 2 claims so far and it’s been so easy to do. I get reimbursed quickly every time. I love Spot Insurance.
Insurer: Spot
By: Janyne Wiley
Great Experience!
We have had Healthy Paws Pet Insurance since our dog was just 8 weeks old. Aside from minor issues over the past 6½ years, she’s been incredibly healthy — until two weeks ago. I noticed a bright pink dot in the center of one of her rear teeth. A quick check suggested it could be a cracked tooth with visible pulp and possible abscess. Our family vet confirmed it was very likely an abscessed, cracked tooth with exposed pulp. We were able to get in with a canine dental specialist within 48 hours. The treatment required a triple root canal. We put down a $4,900 deposit the morning of the procedure and ultimately paid $5,200 out-of-pocket that day. It was stressful — both medically and financially — but everything went smoothly, and we brought our girl home that evening. I submitted the claim to Healthy Paws the next day. While I’ll be honest that my experience with phone customer service was not particularly helpful (I spoke to two representatives who referred me back to my policy for clarification), the email communication and claims process were excellent. Within 24 hours, I received an email requesting our primary vet’s information and health records, which were handled directly between Healthy Paws and our veterinarian. Within 48 hours, we received our Explanation of Benefits showing $4,500 of the $5,200 was covered. Another 48 hours later, the reimbursement was directly deposited into my bank account. We are extremely pleased with the coverage and the speed of reimbursement. When faced with a $5,000+ unexpected dental emergency, the insurance worked exactly as we hoped it would. We’ve since been contacted by other pet insurers, but based on our experience and long history with Healthy Paws, we plan to stay with them for the duration of our dog’s life. Highly recommend.
Insurer: Healthy Paws
By: Patrick Chadd
I would give 0 stars if I could
I would give 0 stars if I could. Fetch is a scam. My rates went up by hundreds of dollars each year even as I reduced coverage each year to try to lessen the blow. This fall they misinformed me about the cancellation policy when I called about my rates being raised exorbitantly. Then they were not able to help me cancel when I called before my policy renewed, then they lied about when I first called them and stole my money after I paid them thousands of dollars over the years without making any claims. Update 1: In their reply to my review they continue to lie. The initial call they are referring to was to discuss options which included me asking about cancellation policy (when I was misled about). I called again before the policy renewed to cancel but the person I reached told me they could not help me cancel because they were not authorized to help me cancel. Fetch refuses to give me transcripts/recordings of my calls. They've said feel free to call us anytime but they have stopped replying to my communication with them and also refused to give me a phone number/extension to reach a supervisor directly. Update 2: I received a refund after... -38 emails exchanged between myself and Fetch support -A failed BBB complaint -A failed CDI complaint In the end, I was able to remember and quote some lines from my first conversation with a Fetch representative that I found to be misleading. I requested a recording/transcript of the call several times, I was never given a transcript/recording. However after I remembered and shared the misleading quotes from the call, Fetch agreed to refund me.
Insurer: Fetch
By: Monica E