Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,383 total


Verified February 23, 2026

I was extremely disappointed to find…

I was extremely disappointed to find out how little of the cost of the appointment was covered.

Insurer: Trupanion

By: Linn

February 23, 2026

Beware!

Unless you are insuring a puppy with absolutely no health issues, Figo will deny every claim by stating there is a pre existing condition. I had a rescue dog that I did not know any of her health history. She had a little arthritis, controlled with Carprofen. I learned of a small heart murmur on her first vet visit, she was fine for a year, suddenly developed congestive heart failure, had an emergency vet visit that cost several thousands of dollars. Figo somehow found her old records from the rescue organization that I had never seen and denied every single vet appointment and the emergency vet bill stating all were pre existing conditions. When I called them from the emergency vet they said they would cover 70%. I spent $50 a month for a premium that was completely useless. This company is a scam. Be very careful.

Useful
Verified February 23, 2026

THIS IS THE LOWEST PRICE I FOUND WITH …

THIS IS THE LOWEST PRICE I FOUND WITH FAST AND EASY PURCHASE PROCESS.

Insurer: MetLife

By: Amy Brakefield Cannon

February 23, 2026

Honestly

Honestly, I have been SO happy with MetLife pet insurance. Reasonable premiums, easy claims, excellent coverage options, and super fast payouts. I've never had to appeal any decisions or fight for what I was paying for. They straight up just do what they say they're going to do and pay what they promise when you sign up. Hopefully I'll be with them for a long time.

Insurer: MetLife

By: David Logan

Verified February 23, 2026

Super easy and quick for our new puppy!

Super easy and quick for our new puppy!

Insurer: MetLife

By: KP

February 23, 2026

Great insurance and honest company

We have Trupanion on 3 dogs for 14 years. This coverage has been well worth the investment and prevented a few difficult decisions that we would have faced without the coverage. For the cost of the premiums we are certain that the coverage is well worth the cost. We can"t speak highly enough about the professionalism of the claims representatives and the honesty of the company.

Insurer: Trupanion

By: Dave Rogers

Verified February 22, 2026

I’ve been beyond thrilled with MetLife…

I’ve been beyond thrilled with MetLife the years we have had them. Love the peace of mind knowing my pet has financial protection, it’s affordable, and the claims process is super simple

Insurer: MetLife

By: customer

Verified February 22, 2026

It was such a relief to have a…

It was such a relief to have a complication with MJ and an unexpected vet visit to have Trupanion cover the majority of that bill.

Insurer: Trupanion

By: Christine A Walsh

February 22, 2026

100% WOW

To have insurance for the baby but 100% increase in 4 years. Seems very abusive to the pet parents. You need to do better.

Insurer: Trupanion

By: Ken D

Verified February 22, 2026

Overall okay

I like how easy it is to submit a claim. But I received no sort of alerts or emails or information about the process of my claim (if it was approved, if it’s being worked on, how much I will be getting back, etc.) I have to constantly check the app if I want to know that information AND on top of that my insurance premium went up a few dollars this year without them even mentioning it to me which I do not appreciate at all.

Insurer: Spot

By: Jenna Snyder

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