Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Healthy Paws made it simple and easy
Healthy Paws made it simple and easy. No surprises. Wish I could say that about my insurance!
Insurer: Healthy Paws
By: S Killips
Pets Best is the "BEST"
I’ve been a Pets Best customer for a couple of years now, and I can honestly say it’s one of the best choices I’ve made for my pet’s health and my peace of mind. When my dog got sick, I was worried about how expensive the vet bills would be. Thankfully, Pets Best made the entire process simple and stress-free. Submitting a claim online was quick, and I received my reimbursement faster than I expected. What really stands out about Pets Best is their transparency and excellent customer service. The coverage options are flexible, the monthly premiums are reasonable, and the policy clearly explains what’s covered — no hidden surprises. I also appreciate how easy it is to customize a plan that fits both my budget and my pet’s needs. Thanks to Pets Best, I never have to hesitate when my pet needs care. They truly live up to their name — they’re the best! 🐶
Insurer: Pets Best
By: Gilda Klein
Friendly people
Friendly people, good information. Competitive prices and coverages.
Insurer: Prudent Pet
By: C. Rice
Very Satisfied with Spot Pet Insurance
Very Satisfied with Spot Pet Insurance I purchased insurance shortly after we brought our 8 week old cavapoo home. She is now 18 months old and I have been very happy with the process to submit claims, the speed of processing and the overall coverage.
Insurer: Spot
By: Erin Fitzgerald
Spot cat insurance
I find it a little difficult to navigate to file a claim, but they are prompt in completing your claim once filed! My vet is fairly expensive and Spot seems to.have a ceiling on what they pay. However, am very glad.we got this on our younger cat, as we spent thousands.out of pocket from the 13 year old cat we.inherited. from my mother in law!
Insurer: Spot
By: Carol
Pets best had been my saving grace
Pets best had been my saving grace. If not for them I may have not been able to give my dog the care she needed. I highly recommend them. And as a Grooming Shop owner I always push for my clients to get their pets covered. And Pets Best is the only place I recommend. Thank you for taking care of both my dog, Sadie 🌈💔 and me. Couldn't have had her for as long as I did with out Pets Best Insurance.
Insurer: Pets Best
By: Christina Mecca
I’ve always used a different pet…
I’ve always used a different pet insurance in the past and wanted to try a new one when we rescued our current dog. Past insurance companies the process was super simple and quick, with reimbursements within just a few days. Ever since I switched to Pets Best, the process takes almost a month each time. I want to continue to use Pets Best, but it shouldn’t take this long
Insurer: Pets Best
By: Sarah DiPetta
Not too bad.
For the most part, Healthy Paws is very quick on reviewing claims and getting paid out. Randomly though, the one time that I had a major claim ($4K+) is when they took almost 10 days to get back to me. It took me a couple follow ups to get a response (or they randomly finally responded to my orignal request a day or two after my multiple follow ups) And the only reason this was an issue was because I was hoping to get that big chunk of money back in the timely fashion that they normally pay out so I could avoid the huge service charge that went on to my credit card for the original surgery. Other then that, they aren't too bad. Just like any other insurance company, rates start going through the roof once the dog gets a little older.
Insurer: Healthy Paws
By: Brian Reid
BIG DISAPPOINTMENT
After doing my research, I signed up with Pets Best and felt I had found a top pet insurance company, one I could really trust to help me take care of my dog -- and all went well for a while. BUT, when I adopted two more dogs, I had difficulty getting their website to recognize that I now have THREE dogs and qualify for a multi-pet discount. As a result, INSTEAD OF GETTING THEIR MULTI-PET DISCOUNT, somehow MY ORIGINAL DOG GOT A NEW POLICY TOO -- AND NOW HER ALLERGY PROBLEM IS CALLED "PRE-EXISTING" AND IS NO LONGER COVERED!!!!!!! Even contacting Pets Best "customer care" and explaining the situation did no good. WOW, talk about being disappointed!!!! Bottom line, since no one will now cover her allergies, I'm switching companies just on principle and share this with the broader pet community as a word of caution!
Insurer: Pets Best
By: Lorna Lieske
Would not recommend
Had a very difficult time getting my claims processed and paid. My vet sent them records - they say they did not get them - Had vet send them again - they confirm they got them - then a week later when I call back again they tell me they still need more records. They never told me any of this. Would not recommend. Also was not aware that they have co-pays or co-insurance which they charge you for on every line item of your vet bill.
Insurer: Pets Best
By: M bray