Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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Best Pet Insurance
Easy claims process, fair coverage with no surprises or hidden loopholes to deny claims, straight forward reimbursements, transparent through and through. Feel like it’s the only pet insurance worth the money to keep your pet covered.
Insurer: Spot
By: CG
Worth every penny
We have used pets best for our last two dogs. Our oldest who’s only five years old has had three major incidents that were all covered by pets best. They were quick to pay any claims. I think our rates are fair especially with what they’ve covered. We are 100% thankful for them and will use them for every one of our pets moving forward
Insurer: Pets Best
By: Ryan Gottlieb
I just started with MetLife
I just started with MetLife. Everyone from customer service has been nice, patient & knowledgeable. So far, so good. My 1st series of shots I’m getting $75 back, but that’s it for the year, which I’m not sure is very good.
Insurer: MetLife
By: BRENDA MERSINGER
Never trust this company
Never trust this company, they are the worst all they want is to take your money. They canceled our insurance for our 4 pets because we missed one payment when we went to try and reinstate. They increased by almost 40% for each pet. We could no longer afford pet insurance to this day. I still don’t have pet insurance and that was two years ago. Instead of them, giving us our rate that they originally gave us they decided they’d rather not have our business. I hope this doesn’t happen to anyone else. This is almost put us in debt with our pets and not being able before pet bills. I hope someone reads this and it keeps you from getting caught up in something this terrible.
Insurer: Nationwide
By: denise sciarroni
Easy, simple, clear.
Honestly, I’ve had nothing but good things with MetLife Pet Insurance. Definitely recommend them to any and everyone. I’ve had coworkers go with other pet insurance companies and been very dissatisfied. Happy to say that’s not the case for me.
Insurer: MetLife
By: Meg
Superior service
Superior service, fast response and payment. Just an overall great company and outstanding staff.
Insurer: MetLife
By: James Bragg
Very helpful and prompt
Very helpful and prompt. Helped make my dogs surgery much less stressful financially
Insurer: Trupanion
By: Michelle Piechowicz
Pets Best? Hardly
I think we've figured out the business process at PB insurance. It's an effort to focus exclusively on a marketing budget on dog and cat stock photos and not any work or effort into actually covering things that happen to policy holders' pets. It's not clear to anyone I know that has Pets Best insurance why we actually have policies anymore, we don't think we've had anything reimbursed in months (including preventative measures to avoid future costs). Not sure what we are paying for in premiums which are almost $800 a year for a healthy 1 yr old small dog. We'll be switching insurance immediately, even if pre-existing conditions are factored in instead of flushing money down the drain with Pets Best.
The best!
Can’t believe I am raving about an insurance company but simply put Pets Best is seriously the best for your 4 legged family! Worth every penny!