Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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I can relax knowing Fetch has my back
While I don't revel in the premium increases (who does?), I certainly understand why. I never really needed the policies while my dogs were younger. That being said, I sure need them now! Great customer service, document submission is painless and I love the quick reimbursement. You also get discount and promo offers for other companies. And, some companies offer discounts for Fetch. I don't know how the other pet Insurance companies are but Fetch is terrific.
Insurer: Fetch Canada
By: Vickie Bridge
Pumpkin Pet Insurance rocks!
I am so grateful for Pumpkin Pet Insurance -- the choice of various deductibles and the amount of coverage was really great -- I really felt like I could create the coverage that is right for me and my three cats. My cats range in age from 10 to 14 years old, two of whom were adult rescues, and normally I would expect the premiums to be very high, yet my payments are absolutely affordable. And that's just the beginning. My guys are generally in good health, but the oldest one needed a dental procedure that was quite expensive and was approved and paid quickly and painlessly. I love my cats but honestly I would have hesitated before spending that much money on a procedure that no prior cat has needed. Pet health insurance has traditionally been extremely expensive and the coverage has been limited and payments have been slow and contentious. I'm so glad I listened to my friends who told me that pet health insurance has become much better, but honestly I never would have guessed that my experience would be *this* good. I am so grateful and so is my little guy Buddy. He is so much happier without his icky teeth.
Insurer: Pumpkin
By: Jane S.
Premium renewals doubled in one year
They are fairly swift at reimbursing claims. What bothered me was that they increased my premium by almost $100. I called to let them know that this was highly inappropriate business. The representative was not helpful. I’m asked to speak to someone else. The most they were willing to do is deduct $25 and the coverage would go from 90%/10% 80%/20%. I dread what will happen at this year’s renewal.
Insurer: MetLife
By: customer
Better off self-insuring
Slow, covered half of procedure. Better off self-insuring given premiums to benefit.
Insurer: Pets Best
By: Jay F
It’s hard getting insurance for your…
It’s hard getting insurance for your older dog when another insurance company cancels for no reason. And then the new one won’t cover anything that he had in his whole lifetime. Even if it’s been over a year since he was treated. I feel like with older dogs it’s just hard to get good coverage. I pay a lot to insure him and they find anything way they can to NOT cover the service.
Insurer: Embrace
By: Maddi
Great Customer Service
Wyatt in Customer Service was incredibly helpful when finding me a better plan to fit my budget while still giving me piece of mind that my pup would be protected.
Insurer: Embrace
By: Tim
Changing my address doubled my premiums!
Changing my address doubled my premiums!
Insurer: MetLife
By: customer
Excellent experience - Lauren Morton is great
Lauren Morton was my rep and it was fantastic talking to her about my pets insurance needs. Lauren was patient, attentive and very helpful. Being a first time pet owner and taking insurance for the first time, I had several questions and had to talk to her more than once to get clarity. Lauren showed immense patience and care to answer all my queries and did a fantastic job. Fetch has given me the best premium rate and their website is clear and very helpful. No hidden charges or taxes to add on thereafter is a major bonus for me when making a decision.
Insurer: Fetch Canada
By: Surendranath Soundararajan
I was wracking my brain
I was wracking my brain checking each pet insurance company that would be best for our 6-year old Husky/Shepherd dog, Augie. I had 6 different companies all offering the same, yet different things. Calling Fetch on their 1-800 number and chatting with their agent. Lauren Morton made all the difference for my husband and I. Lauren customized our account to fit what we could afford financially. comfortably. Lauren answered all our questions and concerns.
Insurer: Fetch Canada
By: Monik R
First time having Spot insure our dog
First time having Spot insure our dog. I am very happy with their coverage. Our dog recently had some GI problems and we had to visit the emergency vet. After x-rays and other testing, the bill was quite expensive. Spot paid a good portion of our bill after our deductible. Thankful to have them.
Insurer: Spot
By: Ken