Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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MetLife Pet has been amazing to deal…
MetLife Pet has been amazing to deal with. They've lowered deductibles when the policy hasn't been used and upped our limit as well. Easy claims and pretty fast payouts.
Insurer: MetLife
By: Laura Babineau Costello
good price, terrible sales
called service line a sales named Carter give me a quote of $1154 per year and told me it is best price. I told him I checked the website and found a plan with lower price (~840) with similar coverage, and he argued with me saying it is impossible. eventually I have to work on the insurance plan myself on my laptop. it seems the sales is very unprofessional, arrogant and ignorant, trying to bluff and did not even understand we can also check the price online using our laptop... if this is not for the price, I will definitely choose another pet insurance company given the disastrously performance by this sales
Insurer: Nationwide
By: YJ
Nationwide is really great insurance if…
Nationwide is really great insurance if you dog is young. I have been with them for a long time; however, when my dog turned 8, they took away a lot of my policy. It is when he will need the insurance the most. So I actually doubled up my insurance with them and Trupanion. Yesterday when I wanted to ask a few questions regarding my policy, the initial person I was on the phone with was rude and confusing. She also refused to transfer me to ask more questions. She was insistent that she could help me.... she could not. She said she would only transfer me if I canceled my policy. So I did! I was finally transferred. The second person was amazing and provided me a good experience. I even signed up for another plan that helped support my dogs wellness plan better and it was cheaper as well. I left a 3 because the company diminished my coverage at the age of 8, and the experience with that 1st woman on the phone. However, the first years of my coverage was great, and the customer service is typically better than what I experienced yesterday.
Insurer: Nationwide
By: customer
Easy
Easy: to sign up, talk with a representative, get the app, make a claim, get your money directly into your bank account—- All for a good rate to get pets covered for medical. No question. MetLife Pet insurance is the way to go
Insurer: MetLife
By: customer
Fetch pet insurance is a scam
Fetch pet insurance is a scam. They say reimbursement rate of 70% meanwhile I got 0.00% back two of my claims. You pay so much monthly for very little results. Very misleading. Very disappointing
Insurer: Fetch Canada
By: joelle koenning
Easy to navigate webpage
Easy to navigate webpage. Cost is less than other insurance. All around good experience.
Insurer: Nationwide
By: customer
Canceling my coverage
I have had Pets Best insurance for 2 dogs for 4 years. they were puppies when we got the insurance. started at $ 60 a month for accident and wellness coverage NOW over $ 90 ea ch. monthly. No accidents just wellness has been turned in for reimbursement. Since Oct 2025, their website is broken. You have to call and wait a minimum of 25 to 45 mins for a live person to discuss how to submit your annual wellness claim. They are polite and give you a no answer answer why the you can't submit your claim. I am cancelling at the end of this month and getting insurance someother place.
Insurer: Pets Best
By: Teri
Hiked up rates
We have used Healthy Paws for two dogs for 10 years now. Gradual increases are expected on our rate but we went from $250 a month to $1,000 per month. This is unethical and bad faith business practices.
Insurer: Healthy Paws
By: Wes
MetLife Pet Insurance is Piece of Mind
the MetLife Pet Insurance plan is one that you pay for the service up front and then a reimbursed. I find the paperwork very simple to fill out and upload online. I also find that the turn around time is very reasonable. I use my pet insurance at a minimum to cover the annual exam for my 2 dogs and even after paying the deductible I get several hundred dollars back
Insurer: MetLife
By: Scott E
MetLife is fast to reimburse
MetLife was always quick this year to reimburse!
Insurer: MetLife
By: Tiff