Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,150 total
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Predatory practices
Predatory practices, STAY AWAY. I am filing a complaint with the department of insurance and also reaching out to this law firm to pursue a class action lawsuit: Haffner Lawyers in LA I hope you will join me. We must not let them get away with being so soulless, predatory and unethical. My story: I have four cats under Healthy Paws pet insurance, all of different ages. In 2024, my premium was $390+, already preposterous but manageable. They tried to raise it to over $900, but luckily I was able to bring it down to about $450 (still wild) by increasing some deductibles and lowering the percentage reimbursed for many of the cats. But then this year they are again raising the price to close to 1k, with my senior cat being $700 of that! This is INHUMANE, as they are basically trying to price out my senior cat, right when he needs his insurance most, and after we've been loyal customers for his entire life! So unethical! And the only options they offer to lower the price is to drastically lower my cats' coverage to the point where it wouldn't really even be useful, even for emergencies! Like I said above, this is predatory behavior.
Insurer: Healthy Paws
By: Valentina Nesci
Better options out there if you haven’t spent years with MetLife
Insurance coverage is ok- the rate hike was a unnecessary since there was no increase in benefits. Turnaround times for reimbursement is still slower than advertised or reported once the invoice is submitted. There should be a price decrease when people have been with MetLife for years - dog insurance is no different that overpriced human insurance
Insurer: MetLife
By: Dee
As always a great experience
As always a great experience! Easy to use the app to submit claims. Short turnover to receive money back! Very satisfied! Great job!
Insurer: MetLife
By: customer
They cover my dogs allergies and his…
They cover my dogs allergies and his prescription food which is great. Not a fan of how long the reimbursement can take. I wish they covered flea and tick prevention.
Insurer: ASPCA
By: luciana dacosta
Customer service was very pleasant and…
Customer service was very pleasant and answered all my questions! She added another pet to my policy quickly and efficient! And the prices are much cheaper than other pet insurance - Highly recommend!!
Insurer: Fetch
By: Carrie Brown
The person was helpful and friendly
The person was helpful and friendly. And gave me a great deal. Thank you.
Insurer: Nationwide
By: customer
Keeps my boy healthy!
We’ve never had any issues with MetLife pet insurance. I’m so thankful to have a policy with them that keeps my boy happy and healthy. The peace of mind is so worth it!
Insurer: MetLife
By: Ari
Ease of submitting a claim
Ease of submitting a claim. Turn around time for payment or if additional information is needed. I’ve used it for my cat who has UTI issues.
Insurer: MetLife
By: Brenda
Friendly Pet’s Insurance Cost
I think this is the cheapest insurance
Insurer: MetLife
By: Fnu Maradona