Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,671 total
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This is the first dog I ever got…
This is the first dog I ever got insurance for. Their prices are better than most, they cover a lot of items and I find it very easy to submit the medical receipts. I just wish it was a little quicker to receive the reimbursement check. But I still give the 5 stars because they make it very easy!
Insurer: Spot
By: Wendy Smith
DO NOT DO BUSINESS WITH THIS COMPANY
DO NOT DO BUSINESS WITH THIS COMPANY! Once you are signed up it will be very difficult to cancel as the only way to cancel is by phone and only after you sit through a mandatory customer retention sales pitch. This is an unfair burden to place on the consumer but their legal team manages to just barely skirt around state laws to manipulate you into having to meet this requirement to cancel. Do not be fooled by the claim that "you can cancel at any time." THIS IS A LIE!
Insurer: Fetch
By: Matt Blaisse
typical insurance scam
Had this pet insurance for 16 month paid fetch an average $64 a month (average because the amount kept going up and down Why? who knows). paid about $1024 plus $551 in vet bills for a total $1575 spent and only received $110. fetch try's to lore you in with large list of coverages but in reality they only cover $10 for those. Not the 80% they post. It is definitely better to put the money away each month and use it when something comes up.
Insurer: Fetch Canada
By: Michael
Definitely for your pets medical needs!
Met life has been wonderful! Their claims are easy to file and I get my money back within a few days! This is the company to use for your pets medical needs.
Insurer: MetLife
By: Stacy
593% Increase in 1 Year
I was a customer for 5+ years. This year my premiums went up to over $1,000 a MONTH for my three pets. It's always been around $150 monthly. My premiums are more than the payout could ever possibly be if something catastrophic happened. That makes no sense that I am paying them more than I could even hope to recover IF there was an incident. Called 3 times to resolve this only to be told the numbers are correct. That's insane! They were easy to work with up until this.
Insurer: Embrace
By: LC
Useless insurance
Useless insurance. A complete waste of money. I met the deductible 2 years in a row and every claim has been denied. The claims (which were not pre-existing conditions) ranged from vet annual visits, vaccines, office visits, urgent care, emergency room and in patient hospital. Not one submitted has been covered. If you have a pet or pets enrolled with Nationwide pet insurance, save your money and frustration and cancel it. This is coming from someone who is in the insurance industry selling all types of medical and health insurance for 25 years.
Insurer: Nationwide
By: Kristine Eidher
Never had a problem being reimbursed…
Never had a problem being reimbursed for what my policies cover. Premium is quite expensive and increases every year. But I think it's the same for every insurance company. Easy to fill out claims, but it would be easier if they could be done directly from the vet. It takes longer than I would like to get reimbursement. Almost impossible to talk to a real agent when you call. Doesn't cover Physical therapists who are not working at a vet office.
Insurer: Fetch
By: Caroline Le Bel
FIRST CLASS PET INSURANCE PROVIDER
Very user friendly website, prompt customer service, and very reasonable premiums. Thank you very much, Spot Pet Insurance!!
Insurer: Spot
By: Michael Weisgerber
Excellent
I appreciate the promptness and efficiency of having our recent claim and prior claims reviewed and finalized. I’ve had Trupanion coverage for the last 7 years and it’s worth every penny. Thank you so much!
Insurer: Trupanion
By: Jazmon
Very unethical company
Very unethical company. Insured my cat as a kitten with them for 90% reimbursement and $100 deductible. She just turned 10. Almost immediately after putting in my first “big” claim for an Echocardiogram, I got an email stating that my premium would double and go to $114 a month at my renewal. After paying that high premium for a year, I got a letter saying they were reducing my coverage to 70% reimbursement and increasing my deductible to $500. So basically I paid my premium for 10 years to cover things as my pet gets older. Now after turning 10 and being diagnosed with a heart murmur when I need the coverage the most, they reduce my coverage. And now I can’t switch companies because her heart murmur will be a pre-exhausting condition.
Insurer: Healthy Paws
By: Danielle