Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,671 total


February 04, 2026

Not Like You Used To Be

Ever since your ‘new’ system was installed, things have gone downhill. The wait time for claims & phone calls has been awful. Prices are out of control too. I’ve had to remove a few things from my dogs policy just so I can afford the premiums. Pretty soon it won’t make a difference if I have pet insurance at all, and trust me I’ve seriously thought about dropping it. We never get a break but we still have to pay the high monthly premiums. How about thinking of us, the customer for once?

Insurer: Pets Best

Veterinarian: All Creatures Veterinary Clinic

By: Doris

Useful
Verified February 04, 2026

Easy and helpful

I have had my dog insured by Nationwide for over 7 years. They have been so easy to work with and knowing I have this amazing program, I feel better about making big decisions. Because of my incredibly positive experience so far, I just added my step daughters dog to nationwide and believe I will have the same experience.

Insurer: Nationwide

By: JESSIE

February 04, 2026

Unclear and confusing

Upped my policy with no warning by 20$ just for changing my address

Insurer: Trupanion Canada

By: Ella P.

Verified February 04, 2026

Explain very well so I understand my…

Explain very well so I understand my first time getting a policy for pets

Insurer: Nationwide

By: Natasha Green

Verified February 03, 2026

easy to sign up

easy to sign up. more reasonable than current pet insurance for better %.

Insurer: Prudent Pet

By: barbara hagencustomer

February 03, 2026

Canceled policy with one month noticed…

Canceled policy with one month noticed and offered 50% price increase with less coverage instead. Especially problematic because it's impossible to find a new insurance that covers the dog immediately.

Insurer: Trupanion

By: Sergio Weber

Verified February 03, 2026

Answered any and all concerns.

Answered any and all concerns. It is the first time getting pet insurance on my newly adopted dog. I recently lost my dog of 13 years that developed 3 different illnesses including cancer. Probably spent over $20,000 So without a doubt pet insurance! After many options and quotes this was by far the best!!! Rebecca made this happen. She was incredibly helpful and explained everything!!! That’s why I decided to get this insurance

Insurer: Prudent Pet

By: Sharon

Verified February 03, 2026

Excellent Services

MetLife has reviewed and paid my claims in a timely manner. The policy covers wellness claims as well as medical procedures, which I have appreciated with my rescue dog getting his health stabilized. MetLife was recommended by the animal shelter, and I have found their services to be excellent.

Insurer: MetLife

By: Vincent

Verified February 03, 2026

Reimbursement is quick and convenient

Reimbursement is quick and convenient. It's so nice to have good dog insurance and it's reasonable especially since it's more affordable then our insurance it's terrible. Thank you for being their for our fur babies. ❤️ Kimberlee Ann & Blaine Boyd

Insurer: Figo

By: Kimberlee

Verified February 03, 2026

Saved my baby's life

My furbaby was brought to the hospital, my bill would have been 3x what i paid, and i would not have been able to pay the bill. I dont know what i would have done without trupanion. Thank you! ❤️

Insurer: Trupanion

By: Veronica

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