Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,150 total


Verified April 29, 2026

Diabetic prescription food not covered

Took forever to review my claims. Kept sending the same message needed info ..I provided everything I had. My cat got diabetes, they don't cover prescription food as they said they did. And they never looked into anything, reviewed anything, or contacted me in any way, so the response is meaningless.

Insurer: Spot

By: Jey

April 29, 2026

My puppy had kennel cough and low and…

My puppy had kennel cough and low and behold! They wouldn't cover the expense. Why am I paying for insurance??

Insurer: Spot

By: Amelie Iselin

Verified April 29, 2026

Terrible refunds and not worth the…

Terrible refunds and not worth the insurance wish I went with my previous company

Insurer: Spot

By: Tara

Verified April 29, 2026

The value does not match the cost

The value does not match the cost. this feels like a scam of an insurance policy.

Insurer: Spot

By: Jake Logsdon

Verified April 29, 2026

My cat suddenly fell ill

My cat suddenly fell ill, and we ended up having to take him to the vet for various tests and treatments. The medical bills came to quite a hefty sum, but thanks to the insurance coverage, the financial burden was significantly reduced. Thank you.

Insurer: Spot

By: W Kim

Verified April 29, 2026

Very easy to sign up & price is more…

Very easy to sign up & price is more than reasonable for 2 dogs

Insurer: MetLife

By: Debra Allen

Verified April 29, 2026

High deductible

High deductible

Insurer: MetLife

By: Nancy Ray

Verified April 29, 2026

I have spent $6,300 since I started…

I have spent $6,300 since I started with your dog insurance. I have been reimbursed $58. Does that make any sense to you? I had to have my dog, Sport, neutered because he only dropped one testicle. I was told that often this can lead to cancer. I didn't want my Champion Field Trial dog neutered but the Vet insisted that I was taking a big chance. What, I should wait until he has cancer to get any kind of reimbursement from Trupanion? The dog has an appointment today. Or I would be tempted to to end my insurance immediately. Mark

Insurer: Trupanion

By: Mark

Verified April 29, 2026

Not worth having this insurance

I am disappointed with Trupanion’s per-incident deductible structure, as it does not feel cost-effective in many situations. For example, on a claim totaling $1,100 with 90% coverage, having to first meet a $500 deductible significantly reduces the overall benefit of carrying insurance—especially when portions of the invoice are not eligible for reimbursement. Additionally, I was surprised to learn that Trupanion does not cover dental cleanings. Dental care is an essential component of a pet’s overall health, and these procedures are often costly and require anesthesia, making them more than routine preventative care. Given the number of exclusions and limitations in coverage, I am reevaluating whether this policy continues to meet my needs and expectations.

Insurer: Trupanion

By: Enid

Verified April 29, 2026

The coverage is reasonably priced

The coverage is reasonably priced - has great Vet reviews and was an easy process on lline

Insurer: Pumpkin

By: Jocelyn

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