Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


Verified December 05, 2025

All I have to say is it is worth it

All I have to say is it is worth it

Insurer: MetLife

By: David W

December 05, 2025

Ive never written a review in my life…

Ive never written a review in my life but Im beyond upset with this company. Coverage is spotty at best they put limits on everything to barely cover your premium. But thats not my issue. My dog had ingested a balloon in April and needed to go to the vet to get it out, I submitted the claim and received a small portion back but like the limits I still did not complain. Last weekend my dog was playing with a baseball and got to the string and ingested some which was not passing so I returned to the vet which led me to the emergency room. This visit cost me just under 1500.00 of which I will not receive any reimbursement from because they said it was "repetitive and has previously occurred so was not covered". Make that make sense. So if you think your pet could possibly do something wrong or be injured more than once with any similarity I would not suggest using this company.

Insurer: AKC

By: David Lightbody

Verified December 05, 2025

I have been using for 2 years …

I have been using MetLife it will be 2 yrs in February, after using trupanion for many years. I find there coverage and premiums very competitive. The staff is friendly and helpful Much happier then I was with Trupanion’s

Insurer: MetLife

By: customer

Verified December 05, 2025

So user friendly and quick

So user friendly and quick! I am grateful to have found Pumpkin.

Insurer: Pumpkin

By: Lori

Verified December 05, 2025

It’s always five stars

It’s always five stars. I wish I could give it more. Just told friends of mine about it and now they’re switching get the app. It’s so simple to use everything about it is efficient.

Insurer: MetLife

By: Tamy

December 05, 2025

Promises Kept

My dog had a horrible accident which resulted in a very significant expense. I was extremely pleased when Pets Best did EXACTLY what they promised with our contract. The premiums are very reasonable so I know the cost they had to absorb to uphold their end of the deal was large, far larger than many many years of premium! Their claim process was very easy, they did not request anything additional and they sent a payment check very fast. It's a pleasant surprise when you find a company that does what they say they will do. I am very happy with Pets Best and will recommend them to everyone "

Insurer: Pets Best

Veterinarian: Veterinary Medical Center of Long Island

By: James

Useful
Verified December 05, 2025

Coverage was good for the cost of the…

Coverage was good for the cost of the vet bill. My only drawback is the process of gathering pet records to send in with the claim.

Insurer: MetLife

By: customer

Verified December 05, 2025

Surprised at reasonable cost of the…

Surprised at reasonable cost of the insurance

Insurer: Nationwide

By: Mercy Gulbransen

Verified December 05, 2025

Quick & Easy

The website was easy to use and understand. The options with explanations was great. I feel so much better knowing that my pets can get the care they deserve and I can save some money on vet visits and things.

Insurer: Nationwide

By: Tonya

Verified December 05, 2025

Horrible

Horrible. They didn’t inform me I was gonna be charged $148 to start my labdoodle insurance until I checked my bank account. It was a HASSLE to cancel it. Never 👎🏽

Insurer: Nationwide

By: Courtney H.

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