Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,671 total
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Had this insurance for the past year
Had this insurance for the past year. Dog was never really sick so obviously had no issues.their insurance is great as long as you don’t really need it or file any claims. However with some recent health problems I decided to try and make some changes to our policy. Was told if I did this it’s considered a “restart” and any health issues that occurred after the start of my first policy would now be considered pre-existing condition and wouldn’t be covered. Only option was to cancel. Anyways was able to build and customize my new policy over at Figo with no issues.
Insurer: Embrace
By: Felice Dreyshner
I am very satisfied with MetLife Pet…
I am very satisfied with MetLife Pet Ins. They have provided me with the ability to care for my dogs that otherwise I could not. Quality pet care is very expensive and my dogs deserve the best!
Insurer: MetLife
By: customer Terri Schnitzler
28 percent policy increase
I was a loyal customer of Trupanion and have policies for my three pets. None of these three dog (9 yrs) cat 1 (4.5 yrs) cat 2 (1.5 yrs) have had more than minor medical needs over the years so I haven't needed to test the policy around claims. But they continue to increase my coverage rates despite my loyalty and that I have not cost them anything to date. I received an increase for my cats' coverage by 28%. I know we have inflation but that's outrageous. I cannot recommend using them because they do not value customers despite their cheerful attitude when telling me about the rate increase and pointing to the cost of care for other pets.
Insurer: Trupanion
By: Kristen
It’s frustrating to see how much you…
It’s frustrating to see how much you don’t cover. Sally has unfortunately pretty severe gastrointestinal issues. Now she has prescribed food that costs about $165-$185 a month. It’s PRESCRIBED yet not covered. I wish I would of done more research before I chose you as Sally’s insurance provider.
Insurer: Trupanion
By: Janet
I love pets best!
Pets Best has made being a responsible dog owner much easier. Their app is very easy to use. I am able to upload all the documents quickly and easily. I always receive a decision within a few days. When applicable the reimbursement check is sent out swiftly as well. Great company!
Piece of Mind
I am very happy that I went with Met Life Pet Insurance. I was more concerned about a car accident involving traveling with my dog and all needing vet care at the same time. That has not happened but my youngest dog has recurrent leg injuries that seem to involve her ligaments so treatment has been costly and ongoing for months due to the off and on nature of the issue. The coverage has been great and has taken the stress over the cost of her treatment out of the picture and I can just focus on bring my agility dog back to health.
Insurer: MetLife
By: Deborah
The Best Pet Insurance!
MetLife Pet Insurance never has disappointed us, unfortunately our dog Buster has been suffering from some ailments lately, and MetLife has been there every step of the way to make the cost bearable. Thank you, MetLife Pet Insurance, we highly recommend you.
Insurer: MetLife
By: Liliana and James Carbonaro
Increase monthly payments by 100 % in two years now $222.00
My experience has been ok with you’re company but what is absolutely disgusting is how you increase you’re monthly payment over the past 2 years by more then 100%. When I first got this insurance 3 years ago I paid $103.00 a months then it increased to $174.00 a month a year later and I just got an email stating it will now be $222.00 a month this is absolutely appalling I pay more in pet insurance a month then I do for a $600,000.00 house by almost 100% this is criminal and not ok. What once gave me peace of mind is now causing stress. I will be cancelling tomorrow morning
Insurer: Trupanion Canada
By: Jocelyne. Lemke
Initiating a new pet insurance policy…
Initiating a new pet insurance policy was easy and quick and I found a premium that was half that of Pumpkin.
Insurer: Embrace
By: Stephen
Assistance when needed!
My Precious joined our family 3 1/2 years ago. I knew from what I heard and the cost of pets vet bills that if something major happened to Precious, I wanted to be able to take care of her. Up until 3 weeks ago we did not have a major event. But.......when it came....words can not describe how thankful I was that Trupanion was helping me with her medical bills and I was able to see that she received whatever she needed without having to worry about finances. I could handle the ductible and the 10% while they paid 90%.
Insurer: Trupanion
By: PHYLLIS GIBSON