Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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We have been with this company for 13…
We have been with this company for 13 years, every 3-4 years we have been hit with higher prices and have had to call and negotiate down. Now I’m getting hit with a 50% increase after already having the highest price policy compared to other companies. We have two younger dogs on another company because I refuse to allow these corporations to scam us for having long living dogs. The BOARD SHOULD BE ASHAMED OF THEMSELVES. This is how people struggling end up homeless or turning their dogs into already overcrowded shelters. Corporate greed will be the death of this country.
Insurer: Fetch
By: adrielle maxwell
Easy to file a claim
Easy to file a claim. Great rates for my pups health care.
Insurer: ASPCA
By: Wendy Turner
Very competitive rates and very
Very competitive rates and very, very easy to enroll.
Insurer: MetLife
By: Robert Anderson
Practically doubling monthly premiums for their own profits
I’m so disappointed in this company and will be canceling my policy due to their outrageous increase in premiums. I’ve had pet insurance with them for 1-3 cats for more than a decade, and over that time they’ve been generally great, but in the last two years my monthly premiums have skyrocketed (from $94 to $124 in 2025, and as of February from $124 to ***$211***!!! Bear in mind, two of my three cats are ages 3 and 5, and the other is a healthy senior (9)). This unfathomable increase is not because I placed too many claims (I placed only one in the last few years) but because “As overall claim costs continued to rise, we periodically adjust our prices…These adjustments help us ensure the long-term sustainability of our program so we can continue covering veterinary costs without limits.” So…because more people are getting pet insurance and Healthy Paws has to reimburse customers for covered care…the sole reason insurance companies exist…my premium is practically doubling? Absolutely not. I’ve recommended Healthy Paws to dozens of people over the years. I rescue and foster for several LA-based dog and cat rescues and whenever I place an animal I refer them. As soon as I finish this, I’ll be emailing all of them and suggesting they look elsewhere. Healthy Paws has decided price-gouging and profit are more important than offering reasonable monthly premiums and keeping long-time customers. I hope they lose a lot of business. Shame on them. Edit: To their suggestion that I call them, I did, and they told me there's nothing they can do. I can either pay this new premium to stay covered at my current rate, decrease my coverage to lower my premium, or cancel. I'm canceling. This company is trash.
Insurer: Healthy Paws
By: Laura Terry
My sweet pug had an unknown infection…
My sweet pug had an unknown infection and Pumpkin helped me not worry about him while going to the specialist to get lots of tests. I didn't have to worry about him and also about the costs. Fortunately it turned out to be a very solvable problem and he is happily continuing to steal hearts and treats.
Insurer: Pumpkin
By: Rachael Puckett
one of the easier sites to get prices…
one of the easier sites to get prices and coverage explinations.
Insurer: Prudent Pet
By: wayne schmidt
Discussion re rates and deductibles
Good discussion and information about possible different options re rates and deductibles to ensure my coverage remains affordable and useful.
Insurer: MetLife
By: customer
Reliable and timely
Healthy Paws is great. Last few years in particular have been exceptional - lots of health issues but timely review and reimbursement of claims and minimal follow-up for documentation. The rates have even become more competitive after several years of hikes. Can't imagine life without it - we have for both our dogs.
Insurer: Healthy Paws
By: M37
MetLife far exceeded our expectations
Our cat had a significantly expensive trip to the vet recently. While we knew we had insurance, we were simply not expecting the amount of coverage that MetLife provided. This turned a financial burden into an inconvenience. I plan to continue using MetLife for my pet's insurance for the foreseeable future.
Insurer: MetLife
By: Philip P.
Still a little expensive but my Ellie…
Still a little expensive but my Ellie is so worth it and I’ve had great experiences with this business.
Insurer: MetLife
By: Lauren McMahon