Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Overall I am pleased with my…
Overall I am pleased with my experience. The claim submission process is fairly straightforward and the claims are reviewed quickly. My plan covers dental cleaning, which my pets have needed yearly since I signed up. My main complaint is the fact that preexisting conditions are not covered (which I knew when I signed up and is not specific to MetLife Pet Insurance). I find that terribly unfair in general and wish there were an evolution in the pet insurance world as there has been in the human health insurance world.
Insurer: MetLife
By: Lisa
The deductible is too high …
The deductible is too high and when accounting for long term treatments makes the insurance not as valuable.
Insurer: MetLife
By: John
Best Decision We Made!
We got MetLife pet for our younger dog that had not had any health issues after having to pay out of pocket for our older dog more recently. Best decision we ever made! MetLife offers a discount through my work and we couldn’t be happier with the service. Our dog unfortunately has had two TPLO surgeries in less than a year and having them reimburse use for what we would normally pay completely out of pocket has been a godsend
Insurer: MetLife
By: Stacey
Pumpkin paid both my claims
Thanks pumpkin. They have paid 90% of my claims after my 500.00 deductible. No issues whatsover. They paid me back a little over 1100.00. I have the unlimited plan with 90% payout. My cat had watery diahrea that wouldnt go away for over 2 weeks and then a few months later some urinary issues, pain and not feeling well. Pumpkin paid 90% for xrays, ultrasound, bloodwork, antibiotics, pain shot, and 3 visits. I am very satisfied. I just hope my rates don't skyrocket. All i had to do was upload vet invoices and give a brief description of what was going on. First claim was approved in 3-4 days, 2nd claim took a week probably due to backlog over Thanksgiving. My boy is 9 and i pay about 80.00 a month
Insurer: Pumpkin
By: Adam
Excellent pet insurance - 5 Stars
Excellent insurance for my cats and rapid turn around for reimbursement!! I’ve had other pet insurances for other animals in the past and Pumpkin by far is the best!!
Insurer: Pumpkin
By: Suzanne Cissna
Where are my reimbursements?
I have four claims in beginning on November 5 and still have not received any reimbursement of my Veterinary bills. Today is December 13. Your premiums are low, but your service is terrible. Four weeks I was told that the app and website were not accepting claims. Why would it take so long to fix this website issue? I paid thousands of dollars in vet bills and I need that money now. After all it is the holidays.
Insurer: Pets Best
By: Dee
We got the insurance for our new puppy
We got the insurance for our new puppy. After his first vet visit I was able to quickly upload his receipt for his vaccines and first visit. I was reimbursed the next day or so via zelle. I wish that everything was as easy as filing our first claim.
Insurer: MetLife
By: SpookyRN
Glad I got pet insurance. My last pet I didn’t and it’s paid itself off already
This pet insurance is everything as advertised. Every claim I’ve submitted I have been reimbursed to the full amount I signed up for. After adopting my new puppy the shelter offered me the insurance. I signed up before I left the shelter with my new furry friend. No wait time. Took him to the vet ASAP for a comprehensive exam. And in no time I was fully reimbursed. The app is user friendly which sped up the process.
Insurer: MetLife
By: John
Fast claim payment
Fast claim payment. Good coverage.
Insurer: MetLife
By: Charles Pedersen
Canceling Healthy Paws because they're…
Canceling Healthy Paws because they're putting my ten year old dog's premiums through the roof. There were supposed to be no age-related increases in premiums but they're now committing fraud by increasing premiums and also denying claims. They were sued in WA and are now being sued in CA. Don't consider going with them. Do a company that just does pet insurance not like these shysters.
Insurer: Healthy Paws
By: Suzanne