Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Saving Bella
5-Star Review for Embrace Pet Insurance I can’t recommend Embrace Pet Insurance highly enough—it’s been a true lifesaver for my beloved cat Bella, and I wish every pet owner knew about it. Bella has been insured with Embrace for over 11 years. For the first 10, she was the picture of health—never a single claim—and I nearly canceled the policy to save money. I’m so grateful I didn’t. Just months later, Bella was diagnosed with small cell lymphoma (SCL). We sought specialized treatment at Cornell University Veterinary Specialists for more than a year, and today, I’m overjoyed to say she’s in full remission. During that time, she was also diagnosed with hyperthyroidism and gingivitis, adding to the emotional and financial strain. My plan has a reasonable $100 deductible, 80% reimbursement, and up to $10,000 annual coverage—perfect for comprehensive care without breaking the bank. Embrace covered diagnostics, chemotherapy, medications, specialist visits, and follow-ups promptly and fairly. Without this insurance, the costs would have been overwhelming, and I honestly don’t know if I could have afforded to give Bella the fighting chance she deserved. It might have forced a heartbreaking decision no pet parent should face. What sets Embrace apart is their exceptional service: claims are processed quickly (often with direct deposit), medications are covered without hassle, and their staff is genuinely friendly, knowledgeable, and compassionate—answering every worried question with patience during our toughest days. Pet insurance isn’t something you think you’ll need until you do—and when that moment comes (even after years of perfect health), Embrace is there like a safety net you didn’t know you had. Bella is thriving today because of it. If you love your pet as family, do them (and yourself) a favor: get Embrace. It’s peace of mind that turns out to be priceless. Thank you, Embrace, for helping me save my girl’s life. ⭐⭐⭐⭐⭐
Insurer: Embrace
By: VICTORIA SINDONI
Easy to apply
Easy to apply. Good prices
Insurer: MetLife
By: Mitch Fosmore
First submission of claim
It was my first time submitting a claim. The process was pretty easy although not as easy as a previous pet insurance I had. I had to submit more paperwork with Fetch. The reimbursement came much quicker than I had expected and I liked the auto deposit. So far I am very happy with Fetch. Thank you for your service.
Insurer: Fetch
By: Jennifer
I have been very pleased with this…
I have been very pleased with this insurance option. The claims are easy to submit. The communication is great. Because I love my dog so much, this program gives me peace of mind.
Insurer: Spot
By: Risa Roe
My last two beloved Beagles convinced me I needed pet insurance on my next dog.
My last two beloved Beagles convinced me the next time I adopted a dog I would make sure I had pet insurance. I adopted a 6-1/2 year old Basset Hound mix that had never been to a veterinarian and unfortunately he came with several unknown health issues including severe dental issues. I picked MetLife Pet Insurance after reviewing several different companies policies including submitting claims. Each time I've submitted claims the representative I spoke with on the phone has been SO VERY helpful! Each one has gone beyond the scope of what they were required to do but it helped save time and frustration for me! MetLife also has a video to watch which explains exactly what is needed to submit a claim and all of it can be done online or through the mail if one prefers. I have submitted all my claims online and within a week MetLife has deposited the covered portion of the claim into my bank account. Pet care has become extremely expensive but I've been thankful for the coverage MetLife includes with my policy. It has truly given me peace of mind when I take my pet to the vet.
Insurer: MetLife
By: Gail
I have been with this company for 12…
I have been with this company for 12 years. They changed ownership halfway through and it hasn’t been the same since. The rates are sky high now and beware- if you change your address they will change your rate and reset your deductible back to zero without alerting you that this will happen.
Insurer: Fetch
By: Dawn Strom
Fetch is not easy to work with
Fetch is difficult to work with for claims, slow to respond and ultimately didn't work with us well to help cancel our policy. We moved all of our pets off of fetch insurance to Lemonade and have a much better experience there. We also told our local vet that Fetch is difficult to work with and make sure that he does not recommend it to any of his patients. Fetch also does not make it possible to cancel insurance at any time, you have to wait until the next billing date. This is different from almost every insurance.
Insurer: Fetch
By: Albert Li
It’s somewhat ok i wasn’t expecting to…
It’s somewhat ok i wasn’t expecting to be charged 66 dollars
Insurer: Nationwide
By: customer
Scammed
The worst insurance ever uses tactics to deny claims. Charges me a $177 just about for one dog who only had some acute problems, like a bad ear infection and Arthritis of course, because she's getting older and a urinary tract infection. They're asking me for records from 3 years back. This dog hardly ever went to the vet. So I don't understand why I would be given such a hard time and charge. So much money to boot their customer service is terrible and they take long to process claims. And they're too expensive. Do not cover your dog under this insurance. Insurance i've had them for a while on my dog.And they don't want to pay me any money for her.What is the point of having it?If i'm paying all the bills. Update 12/17 @ ASPCA it seems you give the same generic response to everyone from what i've read on all the negative reviews about this insurance. passing it on.? You're not changing your tactics or your ways and you are overcharging your customers and not covering their pets, if the pets are young possibly that's when you cover.But obviously you are not correcting the problem and lame excuses is all I've read throughout.
Insurer: ASPCA
By: Karyn \
I’ve had an excellent experience with Figo Pet Insurance
I’ve had an excellent experience with FIGO Pet Insurance. The service has been outstanding — I submitted my reimbursement request and received my payment back much faster than I expected. The process was easy and smooth, and the pricing is very reasonable for the coverage you get. I highly recommend FIGO for anyone looking for reliable and efficient pet insurance.
Insurer: Figo
By: Sondra