Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


December 20, 2025

The worst

The worst. Pets Best policy goes up multiple times per year, and each time it's a 20% increase, all while filing no claims or having NO reimbursements. But when filing a claim for a sickness it gets denied or they cover nothing. There are no customer loyalty benefits, like discounts for being a customer for multiple years. I'm sure when I really NEED this insurance they won't be there for us. I'll be shopping for other insurance from a place that actually cares, and that actually pays back when our dogs fall ill with stomach issues.

Insurer: Pets Best

By: Robert

Useful
Verified December 20, 2025

Supposed to get 70% back

Supposed to get 70% back! That didn't happen! I'm dropping my policy!!!

Insurer: Spot

By: Patti Molero

Verified December 20, 2025

Very easy to submit a claim

Very easy to submit a claim, but each year the monthly costs for the premium get higher and higher. Not sure I can continue next year.

Insurer: MetLife

By: ATWSTAR

Verified December 19, 2025

Affordable, reliable!

Affordable, easy to sign up, mobile app is great, and I received my first reimbursement for an emergency situation last month. My claim was paid in under 30 days. Exceptional!

Insurer: Spot

By: Lola Schur

Verified December 19, 2025

Best Pet Insurance Hands Down!

Healthy Paws pet insurance is undoubtedly the BEST thing I ever signed up for when I got my three Yorkies! After reading about all the potential health issues Yorkies are prone to, I was convinced that pet insurance was a necessity. Thankfully, I got Healthy Paws when they were just puppies. My oldest Yorkie has had just about every ailment a Yorkie can have including two ACL surgeries, pancreatitis, diabetes, and cataract surgery due to the diabetes to restore her vision. These health issues have amounted to costs in the tens of thousands of dollars. Luckily, with a 90% Healthy Paws policy, I never had to say no to a surgery or treatment that I may not have been able to afford without pet insurance. The monthly premium payments are very reasonable and do not increase based on claims. Claims are super easy to submit in the app with just a picture and a few clicks. Also, payments on claims typically only take a few days and can be directly deposited into your bank account. My fur baby will need insulin injections and prescription eye drops for the rest of her life, but these items are covered (including the syringes) by Healthy Paws. I am so thankful for Healthy Paws and the peace of mind it has given me. I can now look forward to many more healthy years with my precious fur babies. Do not hesitate if you are on the fence. GET HEALTHY PAWS TODAY!!

Insurer: Healthy Paws

By: Hurricane Sandy

Verified December 19, 2025

So happy I went with MetLife pet Insurance

I’ve had my pups pet insurance with MetLife since I adopted her 3 years ago. I was lucky that I found out about them through my pet rescue and have continued with them ever since. The service is simple to use and at a reasonable cost. I now don’t worry when I have to bring my pup Raine to the vet, I know all I have to do is forward the vet bill to MetLife Pet on their app and they will cover a large part of the bill. So easy!

Insurer: MetLife

By: KWC

December 19, 2025

Customer service stinks

Customer service stinks Reimbursement on claims are low High policy price increase when renewing

Insurer: Nationwide

By: T C

December 19, 2025

watch for the bump

I have always had a good experience with healthy paws though I never used them much. I have been with them about 10 years and paid about 11k in premiums with use only one time.Then when my dog turned 12 and might start needing a vet more my rate went from 120.00 to 360.00 a month.I can't afford that its more then my health insurance. I realize as dog gets older they need more care but to triple the rate and not to mention the premiums I paid for 10 years seems a little to much for me

Insurer: Healthy Paws

By: Terry Cahalan

Verified December 19, 2025

I loved how easy it was to arrange for policies and payament!

I loved how easy it was to arrange for the policy and payment for my two cats out of my payroll deduction. I love having the knowledge that they are loved and covered for any future vet visits. Thank you Nationwide!

Insurer: Nationwide

By: Helpless

Verified December 19, 2025

I would have liked a larger refund

I would have liked a larger refund, but I guess it met the quotes to my policy. Claims were processed quickly and paid quickly.

Insurer: Spot

By: Customer Pat

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