Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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The process was so simple and…
The process was so simple and convenient to sign up!
Insurer: Nationwide
By: Hannah
Reimbursement received in timely manner.
Reimbursement received in timely manner.
Insurer: Spot
By: Christine C Zale
The whole process was very easy to do…
The whole process was very easy to do online. We received a very quick response and were happy with our reimbursement. What more could you ask from an insurance company?
Insurer: MetLife
By: Rebecca
Great company hassel free reimbursement
Great company hassel free reimbursement
Insurer: Pumpkin
By: Staci
The app makes it very easy to submit…
The app makes it very easy to submit claims and the reimbursements are very fast
Insurer: MetLife
By: Kenny Rose
MetLife Pet Insurance is the best!!
MetLife Pet Insurance is an honest company, I get all my questions answered and I’m reimbursed quickly, directly via Zelle to my bank account only a few days after I submit the necessary documents.
Insurer: MetLife
By: customer
Keeping to their word of services and…
Keeping to their word of services and turn around time for processing and mailing reimbursements. We are so glad we got his insurance. They have literally saved us thousands on our 2 toy poodles vet visits in just one year. So thankful. And customer service is always willing to help with any problems in the submission department with documents they need to process the claims.
Insurer: MetLife
By: A. Jackson
Always an easy process to get invoices…
Always an easy process to get invoices processed and fast efficient re-imbursement.
Insurer: MetLife
By: Donna Johnson
Chad Wayne was very helpful.....
Three phone calls and two emails got the policy done. I am 85 and our landline phone is not the greatest......but.....Chad stuck it out and was a good listener and patient with me. I am happy with the monthly payment and policy provisions.
Insurer: Nationwide
By: Peter Haggard
Love the quick payment
Love the quick payment
Insurer: MetLife
By: customer