Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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THANK YOU SPOT!!!
Was super easy to file a claim for my kitty when he was injured, received my refund about 2 weeks after submitting. They covered everything they said they would with accordance to my policy. 10/10
Insurer: Spot
By: Callie Matthews
The process was straight forward and…
The process was straight forward and convenient.
Insurer: MetLife
By: Gary Bartlett
Would like this to go out on the first…
Would like this to go out on the first of every month
Insurer: MetLife
By: John G
Easy process to protect my finances and…
Easy process to protect my finances and my pets.
Insurer: MetLife
By: Kris White
Easy to navigate app
Easy to navigate app. Easy to submit claims.
Insurer: MetLife
By: Haley
Great turnaround time for reimbursement…
Great turnaround time for reimbursement but would like to see higher levels of reimbursement for covered procedures/vaccinations. Only 38% of my visit were covered.
Insurer: Spot
By: Joyce Nuzzo
My cat got sick I took her to the…
My cat got sick I took her to the emergency vet and a few follow apoitments too when I did the claim they respond to me and refound the money after my copay. So I thk you so much that this transaction was fast that inspected
Insurer: Spot
By: Viviana Herrera Lozano
So fast and efficient!
So fast and efficient!
Insurer: Fetch
By: cindy olson
No feedback on the policy even though…
No feedback on the policy even though initial payment was taken and I submitted the medical records on November 21. Today is December 4.
Insurer: Nationwide
By: customer
Great company but slow payments
As far as the price goes, it's comparable with other companies for similar deals. Dealing with the staff was great, submitting claims is easy but getting the claims approved and receiving the payment is extremely slow. You will get the EOB and still take a week to receive the direct deposit.
Insurer: Pets Best
By: Toby Curise