Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
Other Categories
Spot was Spot on.
Spot was Spot on for processing the payment. They processed the payment before my Siberian Husky Enza went in for her 2 week checkup for a torn CCL. They saved me over $3,300.00 so obviously I highly recommend Spot Pet Insurance. My daughter has 2 German Shepards, they were running in her backyard, 1 of them had her stomach flip and needed an emergency visit to the Vet and an operation. They didn’t have insurance, almost $5,000.00 vet bill. That’s when I decided to get insurance. Dogs aren’t cheap, Spot Pet Insurance is.
Insurer: Spot
By: Lewis Dutton
Received my refund very fast
Received my refund very fast! Great timing.
Insurer: Pumpkin
By: Marlene
Didn't have to worry about sending in…
Didn't have to worry about sending in bill the dr. Office did it all
Insurer: Trupanion
By: Nancy
Best unsurance insurance I found so far
This insurance was so easy to read thru and purchase. It has everything my puppy will need. I feel so good now that she’s covered.
Insurer: MetLife
By: Patricia Padilla Jedele
First time user simple & easy to use
First time user simple & easy to use
Insurer: MetLife
By: Juston Harris
Picking a payment method.
I am kind of frustrated with the link that comes via email to choose your way to receive payment from a claim. It needs you to enter your phone number in these less than necessary sized boxes and when you get so far to completing what is missing it does nothing. Tried several times, got locked out for 30 minutes. Two claims this happened on and instead of fighting with it, I will just wait for a snail mail check.
Insurer: MetLife
By: DWisco
First time using it
It would be nice to find out what was covered in the payment. Was pretty quick.
Insurer: MetLife
By: Cynthia
There’s never a question with your…
There’s never a question with your insurance company on payment, and I find it extremely convenient not to have to pay the veterinarian,As the Veterinarian gets paid directly
Insurer: Trupanion
By: AUDREY