Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,741 total


Verified December 02, 2025

Prompt reimbursements

Prompt reimbursements

Insurer: MetLife

By: Mary Geer

Verified December 02, 2025

Easy and fast

Easy and fast

Insurer: MetLife

By: Steven Heins

Verified December 02, 2025

Easy to navigate via app.

Easy to navigate via app.

Insurer: Fetch

By: Dawn

Verified December 02, 2025

I just enrolled and had no problems on…

I just enrolled and had no problems on signing up. Heard from a friend, vet how well they like your program.

Insurer: MetLife

By: Florence Paulson

Verified December 02, 2025

Easy to purchase

Easy to purchase

Insurer: MetLife

By: Cheryl Shock

Verified December 02, 2025

Online process was super easy.

Online process was super easy.

Insurer: Nationwide

By: Craig a Green

Verified December 02, 2025

Easy peasy sign up

Easy to sign up more than 1 dog. And it gives options to choose from.

Insurer: Nationwide

By: customer Kelly B

Verified December 02, 2025

This is great for pet owners

This is great for pet owners. Quick turn around and very friendly, helpful customer service. I’m glad we signed up for it with our pup.

Insurer: MetLife

By: Sallie

Verified December 02, 2025

Ease of using the app for reimbursement.

Ease of using the app for reimbursement.

Insurer: MetLife

By: Michael Medina

Verified December 01, 2025

The company paid my claim fast with no…

The company paid my claim fast with no additional paperwork.

Insurer: MetLife

By: customer

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