Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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Easy set up
Easy set up , great customer service fast response highly recommended
Insurer: MetLife
By: Lily Ramirez
It was really fast efficient and fair…
It was really fast efficient and fair in my reimbursement costs.
Insurer: Spot
By: saraprimarylieck
Fast!
Quick, easy, and responsive for claims with refund payment.
Insurer: Spot
By: Michael Edwards
The best pet insurance
The best pet insurance. I did a lot of research and so happy I chose them. Great customer service whenever I call. It's easy to upload claims and get responses quickly. From start to finish, I got my claim processed and money in my account in two weeks. One hundred percent satisfied with the whole process.
Insurer: Spot
By: Jen Cattano
Ease of website and enrollment!
Ease of website and enrollment!
Insurer: MetLife
By: Natalie Leraas
Easy, supportive and quick!
Help to clarify some questions I had by phone was very good. Using the app to submit claims has been very easy and reimbursed services were deposited quickly after I set that up. Thank you!
Insurer: MetLife
By: Kris
Easy steps to subscribe and plan details
Easy steps to subscribe and plan details
Insurer: MetLife
By: Tripat Singh
My pet insurance quote took 2 minutes…
My pet insurance quote took 2 minutes to generate, and the options provided were easy to understand. Much appreciated.
Insurer: MetLife
By: Kate Brosious