Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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The IT Not good
The IT Not good. EOB not printable or even save readable format. Claims submission forms not always accepted except maybe one / day. Using mac latest m4.
Insurer: MetLife
By: Pete
The deductable
Hello, I have paid $900 to my Veterinarian. ASPCA won't honor my deductible. They said I did not satisfy my deductible which I have. I am waiting for some correspondence from them. I have not heard from them yet. It has been weeks. This is a lot of money we are talking about here!! I am expecting $400 plus back please.
Insurer: ASPCA
By: Susie McClellan
Quick turnaround on my Vet bill
Quick turnaround on my Vet bill
Insurer: MetLife
By: Ken Groenink
Easy to complete and to understand.
Easy to complete and to understand.
Insurer: MetLife
By: INTENSIVE PEST CO.
No contact
Well, I applied for pet insurance and paid the fee. Once it all got sent and done it said that it was being reviewed with the underwriters and I would be notified if approved and once my policy takes affect. Aside from this email asking me made to review them, I haven’t received any other information of whether I have policy or not despite the fact that I’ve already paid.
Insurer: Nationwide
By: custom
Always fast in getting money back…
Always fast in getting money back deposited into my account it took less than a week
Insurer: MetLife
By: customer
Ease of use and you keep me informed of…
Ease of use and you keep me informed of claim status.
Insurer: MetLife
By: Lynne
It was easy to register Betty
It was easy to register Betty. I am a past client of yours I had Jimmy And Mesha insured with you for years. And was pleased with your service.
Insurer: Nationwide
By: Ary Andrea
Easy and fast reimbursement.
Easy and fast reimbursement.
Insurer: Embrace
By: Darcie D