Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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Always get a quick review of claim with…
Always get a quick review of claim with payment soon to follow. Thanks.
Insurer: MetLife
By: customer
Easy and Simple Enrollment
Easy and Simple Enrollment. Took about 5-10 minutes to complete enrollment .
Insurer: MetLife
By: KA
Website is user friendly and I like…
Website is user friendly and I like that they offer a family plan when having multiple pets under the same policy and they offer the multi-pet discount. I also had the option for payroll deduction making things even easier for this fur mama definitely recommend.
Insurer: MetLife
By: Yahaira Agnew
I received a pre-approval for my dog’s…
I received a pre-approval for my dog’s upcoming procedure. Trupanion was quick to respond and the explanation of payment was accurate. I submitted the invoice a few hours after the procedure and in less than 24 hours I got confirmation that my reimbursement was accepted. I received the electronic funds a day later.
Insurer: Trupanion
By: Amy
Sent forms as required and acted on…
Sent forms as required and acted on quickly for refund
Insurer: MetLife
By: David Curtis
It was easy to file my claim
It was easy to file my claim, and my claim was handled promptly and correctly.
Insurer: Healthy Paws
By: NorCal User
Easy app to deal with
Easy app to deal with
Insurer: MetLife
By: Travis Sevilla