Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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MetLife Insurance makes it easy to…
MetLife Insurance makes it easy to submit a claim and get reimbursed.
Insurer: MetLife
By: AmyA
Wonderful Customer Service.
The representatives that I worked with was amazing. Jacqueline helped me combine the reports for my claim. She also assisted me in finding had two accounts and have been paying double for over 3 years. She Transferred me to Kyle who was able to add my work discount to my original policies. They were able to get me a refund for the over payment.
Insurer: MetLife
By: Gmaof
Very responsive- so quick to process !!
Very responsive- so quick to process !!
Insurer: Trupanion
By: Jo-Anne
No hassle service paid in no time very…
No hassle service paid in no time very pleased
Insurer: Trupanion
By: mike
Everything has been great
Everything has been great. From the people I’ve spoken to, to the app, to the timeliness of the reimbursements.
Insurer: MetLife
By: customer
What's the point of this "insurance" company?
We have had Lemonade for over two years, paying monthly fees every month. My dog just had a TPLO done it costed around $5K. We received a letter of denial for the claim, why? Who knows they won't return emails. When we tried to call and speak to a manager we were left on hold or the call was "dropped" this has happened multiple times. I've resorted to messaging the CEO on LinkedIn hoping he's less worthless than the company he founded. Probably won't hear back but my hope by writing this is to deter anyone else from wasting their time and money on this "insurance" company.
Insurer: Lemonade
By: Jeffrey
Latest 1 comments
I'm in agreement with this review. They are in it to make money, not to take care of your pet.
The claim process was super simple and…
The claim process was super simple and prompt. The customer service team was very helpful and responsive. I am so happy that I chose Spot Pet Insurance.
Insurer: Spot Canada
By: customer
My boy Avery
My boy Avery, (cat), got a severe reaction to fumes when I was water proofing my shoes. Please be aware cats are highly sensitive to smells from air fresheners to chemical fumes. Embrace paid their share of the bill very quickly almost $4000. Thank you Nick for the very nice sympathy card.
Insurer: Healthy Paws
By: Pete Acosta
Extremely efficient and quick online…
Extremely efficient and quick online submittal process. Payment in one day!
Insurer: Trupanion
By: Dale
Trupanion did as expected with no hassle.
Trupanion did as expected with no hassle. They paid their portion directly to my vet which meant I didn't have to pay and wait for reimbursement. This was to remove a chalazion from my dogs eyelid so a relatively minor surgery but with the cost of veterinary care so expensive these days, it was still up in the 4 figure range. Wouldn't be with out insurance .
Insurer: Trupanion
By: Alice Crooks