Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,705 total


Verified February 14, 2026

very easy to navigate the screen

very easy to navigate the screen

Insurer: MetLife

By: Danny Soares

Verified February 14, 2026

Exactly what I was looking for.

Easy process.

Insurer: MetLife

By: Brenda Armendarez

Verified February 14, 2026

The claim was reviewed in appropriate…

The claim was reviewed in appropriate time and payment was issued ASAP.

Insurer: Fetch

By: Olga

February 14, 2026

Fast and easy

User friendly app makes filing a claim a breeze. Claims reimbursed quickly!

Insurer: Pets Best

By: Michael

Useful
February 14, 2026

I have had Pets Best for several years

I have had Pets Best for several years. I have had no issues with their processing or payment of claims.

Insurer: Pets Best

By: Lesley Lipton

Verified February 14, 2026

No Hassle Quick Reimbursement

Submitted claim thru the website and $900+ reimbursement was received in a week.

Insurer: MetLife

By: customer

Verified February 14, 2026

We have been with Healthy Paws for ove 10yrs

Healthy Paws has been our furry companions insurance for over 10 years and with a couple of dogs. Everyone we have dealt with has been very compassionate and helpful. I would highly recommend it to everyone. The quality of care, ease of filing a claim and receiving payment is amazing!

Insurer: Healthy Paws

By: Lorna Lefler

Verified February 14, 2026

Figo is professional and caring

We found the process of submitting claims easy and the quick response quite timely. Also, the understanding of the situation at the end was caring and helpful.

Insurer: Figo

By: Loretta Murphy

Verified February 13, 2026

very quick turn around on claims very…

very quick turn around on claims very satisfied

Insurer: Healthy Paws

By: PFS

Verified February 13, 2026

Easy and got paid right away

Easy and got paid right away

Insurer: MetLife

By: Cherie Smith

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