Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,741 total


November 22, 2025

Best choice I’ve made in 20 years!!

"After 20 years of paying until it hurt, I decided to try pet insurance for my brand new poodle pup after my sister recommended you. The insurance pays for itself. I had my first round of vaccinations, wellness check and heartworm/flea/tick preventatives and was more than pleasantly surprised at how quickly I was reimbursed. All easily uploaded via my phone. Super fast turnaround and attention to my claim. So happy I went with Pet's Best!"

Insurer: Pets Best

Veterinarian: Little Mountain Veterinary Clinic

By: Kathryn

Useful
Verified November 22, 2025

Fast notice of covered charges

Immediate reply back on processing bill, as well as reply on payment of charges.

Insurer: Fetch

By: Vickie

Verified November 22, 2025

Easy to understand! Clear coverage

Easy, friendly , informative, clear information & swift payment! :)

Insurer: Pumpkin

By: NN

Verified November 21, 2025

It was easy and fast

It was easy and fast

Insurer: Nationwide

By: Julia M

Verified November 21, 2025

Figo pet insurance is truly the best…

Figo pet insurance is truly the best insurance for my fur baby! The reimbursement process is incredibly quick and easy! Highly recommend!

Insurer: Figo

By: Suzana

Verified November 21, 2025

Quick and timely response!

The Fetch app is easy to use and everything happens quickly in terms of contact about documents and reimbursements.

Insurer: Fetch

By: Rebecca

Verified November 21, 2025

Love the claims process

Love the claims process. Simply upload the documents and wait for the the approval. The reimbursement comes by way of Zelle. Easy breezy process 😁

Insurer: MetLife

By: Gea Hobbs

Verified November 21, 2025

This is the first time I’ve used my…

This is the first time I’ve used my Fetch pet insurance. Excellent experience. Submitted my claim and received my $ quickly (received $ prior to the 15 days). I received regular updates. Fantastic experience.

Insurer: Fetch

By: ferrarigirl1234

Verified November 21, 2025

Smooth Process

The submission process is really easy. And turnaround time for a reimbursement to my bank account is also quick.

Insurer: MetLife

By: Denise

Verified November 21, 2025

Excellent turn around time for payment …

Excellent turn around time for payment for dog’s heartworm medication

Insurer: MetLife

By: customer

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