Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,705 total
Other Categories
on line app is very easy to navigate
on line app is very easy to navigate. Useful tips of information. Claim processing and reimbursements are very easy and fast.
Insurer: MetLife
By: Mary
Easy and timely refunds
Easy and timely refunds, customer support wait times are reasonable and they actually have info.
Insurer: MetLife
By: Anu
Easy to use
Easy to use, love that they pay the vet first, and got the reimbursement for my refills worked out. Quick return. Thank you!
Insurer: Trupanion
By: Shari
Everything was easy up front
Everything was easy up front
Insurer: MetLife
By: Walter Relyea
Easy
Easy sign up and navigation. Was able to answer all questions
Insurer: MetLife
By: JULIE PEQUITA
Submitting a claim
Fast and easy.
Insurer: Healthy Paws
By: Meghan Martin
Always Excellent service & Fast payment.!
The dog I currently have insured with Fetch is the 5th dog I have insured with them going back 20 years now. Fetch has Always provided Perfect service. They honor their policies, communicate clearly & promptly & they PAY quickly per the policy!! Their phone reps are AA++ knowledgeable, clear & take all the time needed with Each call. I cannot recommend Fetch Pet Insurance highly enough!!
Insurer: Fetch
By: Mary Fogerty
You refunded my money for a wellness…
You refunded my money for a wellness check up in a timely fashion
Insurer: Pumpkin
By: Joyce
It was really quick to enroll and get…
It was really quick to enroll and get Bixby insurance coverage.
Insurer: MetLife
By: Suzette Smith