Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,705 total
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It is so easy to submit claims.....
It is so easy to submit claims with this company. Also I could not believe their quick turn-around time from the day I submitted to the day I received direct payment into my bank account......3 days!!!! MetLife is great!
Insurer: MetLife
By: customer
Reimbursed amount I expected
Reimbursed amount I expected. Answered my emails in a timely manner
Insurer: Pumpkin
By: Fred
Great coverage, convenient app
Using the app make it super easy to file a claim and communications about the decision. On my most recent claim I was reimbursed next day!
Insurer: MetLife
By: Matthew
It was easy to use the application on…
It was easy to use the application on the website to purchase pet insurance for my dog Freck
Insurer: Nationwide
By: Brenda Sorenson
Quick reimbursement
Quick reimbursement. Affordable pet insurance compared to other insurances. Excellent customer service!
Insurer: Spot
By: Dalila Wessels
Great experience!
The entire process was extremely straightforward and efficient. I had my refund quickly. Having the direct deposit option was very convenient.
Insurer: Fetch
By: Brian
We chose Spot Pet Insurance and…
We chose Spot Pet Insurance and honestly best decision my husband and I made, The monthly payment is fair, the app is easy to use to submit claims and the refund is deposited directly into my bank account. I would highly recommend and I will use them for all my pets.
Insurer: Spot
By: Raquelle Webster
Everything is easy to do and I love the…
Everything is easy to do and I love the quick refunds
Insurer: MetLife
By: Valued Customer
Not an easy find on my employers…
Not an easy find on my employers website, but once I found it, your site made it very simple.
Insurer: Nationwide
By: W Rahrer
Thank you for making insurance for my…dog
Thank you for making insurance for my little bean easier than I thought it would be. I just upload the receipt and I need to check to be sure I have the right one to upload. I goofed and uploaded the same receipt twice instead of the new one in October. But when I get it right you take it from there. Thank you. Getting senior brain I guess
Insurer: Spot
By: P Fasciglione