Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Great service and price
Fast, straight forward. Had pet insurance with MetLife before, payment always were prompt.
Insurer: MetLife
By: Isaak
MetLife Pet Insurance was easy and…
MetLife Pet Insurance was easy and intuitive to complete
Insurer: MetLife
By: TOM
Great company
Easy to add my 2nd pet
Insurer: Prudent Pet
By: popeteresakoutlook.com
I could not be happier with the…
I could not be happier with the simplicity of the process and responsiveness to new claims. No hassle and seamless!
Insurer: Figo
By: Kathleen
Too slow in refunding
You are absolutely too slow in giving back the refund!
Insurer: MetLife
By: Jean Rose
Easy and fast
Easy to file a claim. Clear explanation of benefits. Fast payment. My only constructive feedback would be using the issue/treatment drop-down menu. It’s tedious to try and find the correct option. For example: I can type in “S” for spay but it only takes me to treatments that start with the letter “s”. It doesn’t recognize letters after that. So I’m left having to scroll through all the S’s to find the right option. Sometimes it’s quick but others times it’s not. Overall, I still would recommend Pumpkin to all!
Insurer: Pumpkin
By: AC
This insurance works for my 3 dogs…
This insurance works for me payments are made quickly and deposited to my account or deductible. The only thing is I wish Pumpkin would apply some money to other vaccines dogs have to get because that would be even better. I've looked at other insurances and find that Pumpkin is the best coverage for my 3 pets a of now.
Insurer: Pumpkin
By: Lisa Cas
Incredible experience with pet plus us
I have to make over $7000 in claims this past year of multiple vet appointments and procedures. Pet plus us has been so easy to deal with to get our claims submitted and approved. Our dog has severe allergies that affect his ears quite severely and the treatment is extremely expensive. Pet plus us has helped us immensely with this condition and we are so thankful for their help and grateful we have insurance.
Insurer: Pets Plus Us
By: Andrea