Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Easy and fast.
Processing is easy and fast as long as you submit what is required.
Insurer: MetLife
By: Mary Jo
Trupanion literally doubled our monthly…
Trupanion literally doubled our monthly payment. That was deeply disturbing. Also, you did not pay for the recent sick visit fully. We were responsible for the examination fee, and were under the impression that any part of a sick visit would be covered. Otherwise, Trupanion has done a good job with phone customer service, and online ease of use. I always find the customer service representatives to be polite, friendly, and pleasant.
Insurer: Trupanion
By: Greg
Super easy submitting claim.
Super easy submitting claim.
Insurer: Embrace
By: Scott Williams
Prompt review and dispersement of…
Prompt review and dispersement of payments
Insurer: MetLife
By: Louis
Great peace of mind!
Pet insurance was definitely a gotta have for the dog I adopted last year. In the past, emergency vet bills were absolutely budget busters. I compared a few different products, and Pets Best came out a winner. Competitive rates for the level of coverage that I was looking for. Best of all, Pets Best pays my claim directly to my Care Credit account, which is what I use for vet's bills. (You can choose where the reimbursement is applied.) Interesting, once I'm reimbursed for regular care (office visits, tests and meds), the insurance works out to be about $15 a month for emergencies, a very small price to pay for peace of mind. Very fast claim processing. My first was reimbursed within the week of our office visit. My most recent claim was paid the next day! Regular emails kept me informed of the progress, so there was no guessing where we were in the claim process. Reasonable cost, secure transactions, payment schedules that work for me, super easy claims process. Thanks, Pets Best! Highly recommend.
Animal Health Insurance made Easy. It was easy to sign up for and to…
It was easy to sign up for and to understand.
Insurer: Nationwide
By: Kevin Clinton
Turn around on my claim for my dog was…
Turn around on my claim for my dog was amazing!! My dog had major surgery and I had put out a lot of money to pay for the surgery. I filed my claim with Healthy Paws it was reviewed and the covered amount was refunded to me. Using the Healthy Paws app and direct deposit makes things a whole lot easier.
Insurer: Healthy Paws
By: ROBERT
Embrace has been AMAZING!!
Embrace has been AMAZING!!! I’ve had in the last week 4 vet visits that they have been so quick with response and approval and payments for the visits!
Insurer: Embrace
By: lynsey bruzzi