Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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sad day made easier
Quick easy reliable peace of mind during a tragic situation
Insurer: MetLife
By: JM
Can't say enough positive things
Can't say enough positive things. Payments were complete and fast. Any time I had an issue or question, the staff was kind, accommodating and helpful! Made a very stressful situation so much easier!
Insurer: Trupanion
By: Sarah
Payment was prompt to Rocky’s vet.
Payment was prompt to Rocky’s vet. It took only seconds for his vet to get a response for amount of payment. The vet’s office said that they are always pleased with your company’s quick response. Reps are always very helpful and willing to work with you. So glad that I did not change companies.
Insurer: Trupanion
By: roberta
Great support
Quick response to claims and prompt payment.
Insurer: Spot Canada
By: Kate
Submitting my claims were auper easy
Submitting my claims were auper easy, and I was reimbursed for everything I was expecting promptly. Thank you so much!
Insurer: Pumpkin
By: Jennifer
Pets Best insurance has been great for…
Pets Best insurance has been great for us and our younger dog. I cannot be happier with the ease of filing the claims and the speed at which they are processed. Wish we had had it with our previous dogs!
Insurer: Pets Best
By: Susan Trenschel
Swift review of claim and payment…
Swift review of claim and payment within days
Insurer: MetLife
By: customer
Simple process and quick reimbursement.
Simple process and quick reimbursement.
Insurer: MetLife
By: Zoe Calichman
1st claim
The ease to place a claim and how quickly I was reimbursed was great
Insurer: MetLife
By: Morowa