Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Applying online was effortless
Applying online was effortless
Insurer: Nationwide
By: Troy
Reliable
They were very quick on accepting and paying our claim
Insurer: Pumpkin
By: Alma Reeves
Prompt payment is appreciated
Prompt payment is appreciated. This company is one of the rare ones not to have an age limit on insuring pets, my dog is 12 yrs old, the age when things typically go south health wise
Insurer: Healthy Paws
By: Maria A
the best pet insurance bar none
Easy to file online for claims. Very quick processing. money transferred through zelle.
Insurer: MetLife
By: Marco
If only human health insurance were…
If only human health insurance were this good. Reimbursement is quick, easy and paperless. Just upload your documents to the MetLife Pet Insurance portal. After review, receive payment.
Insurer: MetLife
By: LaToya
Great service
Reimbursement is prompt and without issue.
Insurer: MetLife
By: customer
We love Pumpkin❤️
Pumpkin pet insurance and their wellness plan is amazing. I use the wellness plan for all three of my fur babies. It’s simple I go to the vet, submit my invoice with my claim and get paid within a couple of days!! Pumpkin, you are the best!! My fur babies say thank you!❤️
Insurer: Pumpkin
By: Stephanie
Easy to sign up
Easy to sign up; great information.
Insurer: Nationwide
By: Amy Kellett
THE SIGN UP FOR PET INSURANCE WAS VERY…
THE SIGN UP FOR PET INSURANCE WAS VERY EASY
Insurer: MetLife
By: WILLIAM PASTOR
Responses unlikely
This company is awful. I paid upfront for a year and their website / app never works. I have been trying to file a claim for weeks and cannot submit anything. You call their number and no one picks up. You send them an email and no one responds. Time to reach out to a lawyer to get my money back.
Insurer: Pets Best
By: Katie