Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


Verified May 02, 2026

It was very easy to fill out

It was very easy to fill out. Never knew of pet insurance so this will be nice to have for a peace of mind.

Insurer: Nationwide

By: Nspivey

Verified May 02, 2026

Fast and Easy Claims process

Fast, convenient process. No issues at all!

Insurer: MetLife

By: Iman Hobbs

Verified May 02, 2026

It was easy to submit my claim and…

It was easy to submit my claim and receive payment

Insurer: MetLife

By: customer

Verified May 02, 2026

Taco

Quick and easy

Insurer: MetLife

By: Dugan Mccallum

May 02, 2026

I am so happy that I insured my dog with Pets Best.

I am so thankful that I went with Pets Best Pet Health Insurance at the end of last year. My dog is getting older and my Vet suggested that a pet insurance plan might be a wise move. I researched a number of options and selected Pets Best. When I recently had to file a claim, I was thrilled that Pets Best came through for me. It was a wise investment. The claim was handled quickly with no hassle. I highly recommend Pets Best!

Insurer: Pets Best

By: JA Clark

Verified May 01, 2026

So far very happy w insurance.Quick and sorta easy uploading receipts

Quick easy struggled a little trying to upload receipts but finally took a picture of them to upload. Did the trick

Insurer: MetLife

By: DebraCustomer

Verified May 01, 2026

It was very easy to make a claim for…

It was very easy to make a claim for both my pets. I just scanned my vet receipts and within a couple of days I had some checks to help cover my vet bills. Very pleased with how easy the process was

Insurer: Figo

By: Karen

Verified May 01, 2026

I recently purchased pet insurance…

I recently purchased pet insurance through Pumpkin including the wellness additional coverage. I submitted a claim for my dog’s wellness visit on Monday and the claim was processed and the reimbursement was in my bank account by Wednesday. I spoke with a representative before I took my dog in to be sure I knew the process for filing a claim. They were very friendly and knowledgeable and the process couldn’t have been easier.

Insurer: Pumpkin

By: Denise Simmons

Verified May 01, 2026

Such an easy enroll process

Such an easy enroll process

Insurer: MetLife

By: Daniel Nyburg

Verified May 01, 2026

Application was easy

Application was easy, but wasn't aware of a $91 initial payment...

Insurer: Nationwide

By: customer

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