Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


Verified May 04, 2026

very easy to enroll

Great experience

Insurer: MetLife

By: Veronica Westerman

Verified May 04, 2026

SO easy

SO easy, I couldn't believe I had coverage in 5 minutes!

Insurer: MetLife

By: Emma Keehan

Verified May 04, 2026

Quick and easy to add a new pet

Quick and easy to add a new pet

Insurer: MetLife

By: Diane Mcdevitt

Verified May 04, 2026

The application was easy

The application was easy, and though it took a tad longer than hoped underwriting was painless.

Insurer: Nationwide

By: customer MB

Verified May 04, 2026

Quick response on claim…

Easy and quick process for filing my claim. Payment was quick. Took my cat to vet and within 10 days received reimbursement.

Insurer: MetLife

By: K Brock

Verified May 04, 2026

Quick payment on my claim.

Quick payment on my claim.

Insurer: MetLife

By: customer

Verified May 04, 2026

Website was great to follow and easy to…

Website was great to follow and easy to sign my pup up.

Insurer: MetLife

By: Dusti Rocha

Verified May 04, 2026

Very easy to review and shop different…

Very easy to review and shop different plans. Information bubbles were helpful and seeing monthly cost differences in real time.

Insurer: MetLife

By: Katelyn Wells

May 04, 2026

Easy experience

Easy experience, very straightforward, easy app use.

Insurer: Pets Best

By: Brandon E

Verified May 04, 2026

Claim submission was straightforward…

Claim submission was straightforward and was processed in a reasonable time and refund was easy to collect. 10/10 experience!

Insurer: MetLife

By: customer

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