Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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I just had a hard time with entering…
I just had a hard time with entering the bills.
Insurer: Spot
By: Carren Sturgis
Horrible
Horrible. They didn’t inform me I was gonna be charged $148 to start my labdoodle insurance until I checked my bank account. It was a HASSLE to cancel it. Never 👎🏽
Insurer: Nationwide
By: Courtney H.
They take your payment and after two…
They take your payment and after two months, I have nothing to show from this company but letters. I pay my payments and except to be reimbursed
Insurer: Pets Best
By: Linda Flynn
Satisfied
Always receive my claims quickly with good explanation of payment
Insurer: MetLife
By: Jcm
Easy and friendly to use
Easy and friendly to use. No extra gadgets or fussing with app to complete claim.
Insurer: MetLife
By: customer
Very easy to submit
Very easy to submit. Time efficient.
Insurer: MetLife
By: customer
Very simple process
Very simple and easy and did not take a lot of time to sign up to get the pet insurance. I needed it for my dogs.
Insurer: Nationwide
By: customer
Quick and convenient
The payment came quickly, submissiom process is very easy
Insurer: MetLife
By: Angelica
cost is taken off check
cost is taken off check
Insurer: MetLife
By: Holly Sites
Always quick and informative of my…
Always quick and informative of my pet's health expenses
Insurer: MetLife
By: Tracy