Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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SO easy
SO easy, I couldn't believe I had coverage in 5 minutes!
Insurer: MetLife
By: Emma Keehan
Quick and easy to add a new pet
Quick and easy to add a new pet
Insurer: MetLife
By: Diane Mcdevitt
The application was easy
The application was easy, and though it took a tad longer than hoped underwriting was painless.
Insurer: Nationwide
By: customer MB
Quick response on claim…
Easy and quick process for filing my claim. Payment was quick. Took my cat to vet and within 10 days received reimbursement.
Insurer: MetLife
By: K Brock
Quick payment on my claim.
Quick payment on my claim.
Insurer: MetLife
By: customer
Website was great to follow and easy to…
Website was great to follow and easy to sign my pup up.
Insurer: MetLife
By: Dusti Rocha
Very easy to review and shop different…
Very easy to review and shop different plans. Information bubbles were helpful and seeing monthly cost differences in real time.
Insurer: MetLife
By: Katelyn Wells
Easy experience
Easy experience, very straightforward, easy app use.
Insurer: Pets Best
By: Brandon E
Claim submission was straightforward…
Claim submission was straightforward and was processed in a reasonable time and refund was easy to collect. 10/10 experience!
Insurer: MetLife
By: customer