Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,741 total


Verified December 05, 2025

I just had a hard time with entering…

I just had a hard time with entering the bills.

Insurer: Spot

By: Carren Sturgis

Verified December 05, 2025

Horrible

Horrible. They didn’t inform me I was gonna be charged $148 to start my labdoodle insurance until I checked my bank account. It was a HASSLE to cancel it. Never 👎🏽

Insurer: Nationwide

By: Courtney H.

December 04, 2025

They take your payment and after two…

They take your payment and after two months, I have nothing to show from this company but letters. I pay my payments and except to be reimbursed

Insurer: Pets Best

By: Linda Flynn

Verified December 04, 2025

Satisfied

Always receive my claims quickly with good explanation of payment

Insurer: MetLife

By: Jcm

Verified December 04, 2025

Easy and friendly to use

Easy and friendly to use. No extra gadgets or fussing with app to complete claim.

Insurer: MetLife

By: customer

Verified December 04, 2025

Very easy to submit

Very easy to submit. Time efficient.

Insurer: MetLife

By: customer

Verified December 04, 2025

Very simple process

Very simple and easy and did not take a lot of time to sign up to get the pet insurance. I needed it for my dogs.

Insurer: Nationwide

By: customer

Verified December 04, 2025

Quick and convenient

The payment came quickly, submissiom process is very easy

Insurer: MetLife

By: Angelica

Verified December 04, 2025

cost is taken off check

cost is taken off check

Insurer: MetLife

By: Holly Sites

Verified December 04, 2025

Always quick and informative of my…

Always quick and informative of my pet's health expenses

Insurer: MetLife

By: Tracy

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