Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Metlife Pet Insurance is incredible
Metlife Pet Insurance is incredible. They make filing claims so fast and easy, and the rate of return is incredible. Super happy with the choice I made for my pup!
Insurer: MetLife
By: customer
easy breezy online experiance
easy breezy online experiance
Insurer: MetLife
By: Dean
easy to set up
Was easy to set up insurance for my dog and cat
Insurer: MetLife
By: AMC
The agent I spoke with was patient and…
The agent I spoke with was patient and helpful in assisting me with purchasing the coverage I wanted. There was a glitch in putting in the expiration date of my credit card for payment using my Iphone but he was able to transfer the transaction to the computer with success in making the purchase.
Insurer: Nationwide
By: customer
Excellent App and Service!
Very easy to use app for filing/tracking claims and very fast response. Thank you!
Insurer: Embrace
By: Barry Ortner
The ease of using the portal to file a…
The ease of using the portal to file a claim and upload necessary documentation. The timeliness of the reimbursement was excellent unlike some companies where one has to wait 7-14 business days for reimbursement.
Insurer: MetLife
By: Carmen Mackey
So great!!!!
Before MetLife Pet Insurance I had another insurance. I have to say I have had nothing but the best experience with MetLife. The customer service people are extremely helpful and so very nice and the app is so extremely easy to use. I have recommended some of my colleagues to switch their pet insurance to MetLife. Thank you so much for being so great!
Insurer: MetLife
By: Lina Dworak
Fast and efficient!
We've always had a good experience with MetLife. Using the app makes it very easy to submit a claim and reimbursement usually comes within a week or two at the most.
Insurer: MetLife
By: Kathleen E.
Easy Claims
The claims process has been so easy thru the app! I simply snap a picture of the receipts and within 2-3 business days, we have the claim processed and the money back in our pocket. Thank you!
Insurer: MetLife
By: Stephanie
Quick reimbursement services.
Quick reimbursement services.
Insurer: Pumpkin
By: Alexandra