Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,741 total


Verified December 11, 2025

Questions are always answered and…

Questions are always answered and submitting claims are easy and received payment quickly.

Insurer: MetLife

By: customer

Verified December 11, 2025

Best pet insurance ever

Best pet insurance ever! Easy to communicate and fast to be reimbursed! I recommend to all of my friends.

Insurer: MetLife

By: Tawnee Pollner

Verified December 11, 2025

Easy Peasy!!

Easy way to fill out MetLife Pet Insurance for my two furries

Insurer: MetLife

By: Kenyatta Corrie-Boling

Verified December 10, 2025

Very smooth claims process

Very smooth claims process. Payment received in record time. This insurance has allowed me to financially care for and keep my dog after being diagnosed with serious GI issues. Highly recommend!!

Insurer: MetLife

By: Robin & Juliet

Verified December 10, 2025

Really easy and quick to get refunds…

Really easy and quick to get refunds back!

Insurer: MetLife

By: Dani

Verified December 10, 2025

Starting a new policy

We called to ask questions about the coverages on the policies for our dogs and Rebecca was very helpful and answered all our questions and even helped set up our payment date.

Insurer: Prudent Pet

By: Hcorreragmail.com

Verified December 10, 2025

Reimbursement is timely and benefit…

Reimbursement is timely and benefit explanations easy to understand.

Insurer: Healthy Paws

By: Andrea Romano

Verified December 09, 2025

Very easy to deal with FIGO

Very easy to deal with FIGO. The app is user friendly and the reimbursement is true to the contract. I've been with them for over a year, and I still love them!

Insurer: Figo

By: jaime s

December 09, 2025

Easy claims

Easy claims, fast processing, and true peace of mind. ASPCA pet insurance saved our dog’s life and has been worth every penny since they were puppies.

Insurer: ASPCA

By: Stella Lopez

Verified December 08, 2025

Getting a refund 🤓

Getting a refund 🤓

Insurer: MetLife

By: MICHAEL

Compare top pet insurance providers plans.