Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


Verified May 05, 2026

I sent in a bill for a six month supply…

I sent in a bill for a six month supply of Simparica for my dog. I was able to process the entire claim on line, including attaching bill. This process was very simple. My claim was processed very quickly and I received my reimbursement within a few days. I could not ask for more. Very efficient process

Insurer: MetLife

By: Patricia Brown

Verified May 05, 2026

You make submitting claims simple and…

You make submitting claims simple and pay quickly

Insurer: Nationwide

By: Carol Preibis

Verified May 05, 2026

Easy to submit billing claim…

Easy to submit billing claim information and on time reimbursement from Met Life.

Insurer: MetLife

By: customer

May 05, 2026

Very dishonest

Very dishonest. Recieved an email to update my payment method, when i did i was charged $716 for 3 months (absolutely rediculous, at 71 years old its like a second mortgage). I called immediately, but they said you can only make a change in February and if i cancel now its $250 charge for the month. They said if i dispute this charge with my credit card it could take 8 weeks then I would be charged $500 for two months. Its bad enough they are forcing me to go without insurance, a $716 premium every 3 months is outrageous, they are gleefully stealing my money. PLEASE AVOID THIS COMPANY LIKE THE PLAGUE.

Insurer: Fetch

By: Stuart Siegel

Verified May 05, 2026

It was extremely simple to sign up…

It was extremely simple to sign up through my company. Payroll deductions are extremely convenient.

Insurer: Nationwide

By: customer

Verified May 05, 2026

I know what I'm paying for

The ease of navigating the options available and comparing all options in each plan was straight forward and easy to understand.

Insurer: MetLife

By: Rafael Meza

Verified May 05, 2026

I just enrolled my new puppy &…

I just enrolled my new puppy & transferred his older sister a few days ago. Everything so far has been a breeze!

Insurer: Prudent Pet

By: Julie

Verified May 04, 2026

The Nationwide K9 Way For Your K9 !

easy process nationwide is the way to go !

Insurer: Nationwide

By: JAIME BURNSWORTH

Verified May 04, 2026

Very easy to get my pet insured.

Very easy to get my pet insured.

Insurer: MetLife

By: Jessika Powers

Verified May 04, 2026

Quick and easy process!

Quick and easy process!

Insurer: Nationwide

By: Sarah Champagne

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