Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


Verified May 01, 2026

Easy to enroll

Easy to enroll

Insurer: MetLife

By: MICHAEL ZUNIGA

May 01, 2026

So far submitting claims were easy &…

So far submitting claims were easy & surprisingly quick.

Insurer: Pets Best

By: Cheryl Tuttle

Verified May 01, 2026

Quick and accurate

Quick and accurate

Insurer: MetLife

By: customer

Verified May 01, 2026

Fast reimbursement no hassle

Fast reimbursement no hassle

Insurer: Spot Canada

By: customer

Verified May 01, 2026

Ez to sign up

No haasel to sign up

Insurer: MetLife

By: Gigi

Verified May 01, 2026

Very easy to set up and pay

Very easy to set up and pay

Insurer: MetLife

By: Adrienne Gilliland

May 01, 2026

Not click to cancel compliant

Have to call to cancel and they make it very difficult. They did not refund me on day of policy renewal even though I couldn’t reach them by phone day before since they didn’t answer. Pricing is very high, can get better coverage a lot of other places.

Insurer: Fetch

By: Matthew Colligan

Verified May 01, 2026

The quick response to refund when…

The quick response to refund when filing a claim.

Insurer: Fetch

By: Sonia Green-Parke

Verified May 01, 2026

Quick and easy!

Quick and easy!

Insurer: MetLife

By: Linda L Loscalzo

Verified May 01, 2026

pet insurance

did good and easy process

Insurer: MetLife

By: nevaeh stauss

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