Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


Verified May 27, 2026

Application and quote very simple

Application and quote very simple

Insurer: Nationwide

By: customer

May 27, 2026

Claims get paid!

I had to bring my pet to the vet. The day of I uploaded a picture of my bill and within days my bill was reimbursed appropriately. Great job!

Insurer: Pets Best

By: Alicia

Useful
Verified May 27, 2026

Great, Effective Pet Insurance!

Getting an Insurance Quote for my 2 bunnies was easy, efficient, and the prices are reasonable! The representative who worked with me was very kind and informed me well about my plan and what it covers.

Insurer: Nationwide

By: Sol

Verified May 27, 2026

Streamlined and easy to use on the…

Streamlined and easy to use on the website as is the same with processing all of my wellness and treatment visits.

Insurer: Nationwide

By: customer

Verified May 27, 2026

Easy to file a claim and reimburse…

Easy to file a claim and reimburse quickly.

Insurer: MetLife

By: customer

Verified May 27, 2026

Pet Insurance

This past year, Metlife has really upped its game. We got reimbursements within 3 business days, unlike previous years, where it took them up to a month on some occasions. I took a star off since they are increasing their premiums by 150$/month to continue the same plan, but other than that, they've been extremely easy to deal with.

Insurer: MetLife

By: Natsumi

Verified May 27, 2026

Very easy!

Very easy!!

Insurer: MetLife

By: Dustin Rice

Verified May 26, 2026

You guys made it easy to apply

You guys made it easy to apply. I wasn’t sure about this plan but it was a great choice to make.

Insurer: Nationwide

By: customer

Verified May 26, 2026

easy to understand and quick to complete

easy to understand and quick to complete

Insurer: MetLife

By: Laura Leahy

Verified May 26, 2026

Pet Insurace

The site was easy to navigate

Insurer: MetLife

By: Michael Baldrini

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.