Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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The claim was processed quickly and…
The claim was processed quickly and payment was made quickly
Insurer: Trupanion
By: Nina
I tried to get a quote
I tried to get a quote. I was not able to add a pet/ since my last pet passed away. The work/ organization quote was more than applying on my own. The reimbursement quote was also better on my own rather than going through my (UC Berkeley) employer.
Insurer: Nationwide
By: Tommy
Amazing turnaround time!
I had to take my cat to the Emergency Vet, and she stayed for 2 nights. The bill was very high. I submitted the claim via email with all the hospital documents. The company confirmed receipt right away, and I had the payment in my bank account just a week later! I am really happy with their fast, hassle-free process during a stressful time. Thank you!"
Insurer: Pets Best
By: Jan
Process was easy
Process was easy, options were good.
Insurer: MetLife
By: Marcia Schmeling
I don't like that I get charged twice…
I don't like that I get charged twice for my first payment so it can cover the first two months only to have to pay the normal amount again the second month of my plan.
Insurer: Nationwide
By: customer
Kia made the experience seamless from…
Kia made the experience seamless from beginning to end. Explained the policy well and kept sign up simple.
Insurer: Nationwide
By: Paul Burick
Can’t wait to use my new plan.
Can’t wait to use my new plan.
Insurer: MetLife
By: Brielle Stephens