Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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Helped me figure out insurance for my…
Helped me figure out insurance for my two birds and made the overall process very easy!
Insurer: Nationwide
By: shannon barber
Quick easy online purchase and phone…
Quick easy online purchase and phone support
Insurer: Sonnet
By: Bory
Fast and Easy
Nationwide made the application process quick and easy. Hopefully I don't need to use it but I'm glad I have it if I do.
Insurer: Nationwide
By: Pluto's Dad
Todd was very helpful getting my pet…
Todd was very helpful getting my pet insurance he was so very kind and very professional. After a very stressful morning with a different insurance I’m so happy just to be back with Nationwide Todd was so kind ..
Insurer: Nationwide
By: Rhonda
Metlife Pet Insurance is great
Metlife Pet Insurance is great! So simple to upload documents, and my payment usually comes through within a few days which is fantastic. It's nice knowing my dogs are taken care of.
Insurer: MetLife
By: customer
The ease in connecting payment to my…
The ease in connecting payment to my benefits
Insurer: Nationwide
By: customer
It took me over 1 hour to complete this…
It took me over 1 hour to complete this form. It would not let me change my zip code which is incorrect on the form. It would not let me add my address. It would start to "jiggle" on the address and wouldn't let me go further. It took me over 5 times to do this. Very frustrating.
Insurer: MetLife
By: Margarita Mendieta
Easy of filing a claim
Easy of filing a claim. Easy of payment. Spot allows a sometimes stressful decision making even so much easier by affording me the opportunity to provide the best care for my pet knowing it is affordable.
Insurer: Spot
By: Enid Maldonado
Very easy to understand and sign up
Very easy to understand and sign up
Insurer: Prudent Pet
By: Kathy