Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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The ease to submit the information
The ease to submit the information. And the quick replies.
Insurer: Trupanion
By: Lolita Sheats
Everything went great and got my refund…
Everything went great and got my refund thanks again Fetch
Insurer: Fetch
By: JAMES REIDENBACH
Seamless with limited steps and very…
Seamless with limited steps and very clear.
Insurer: MetLife
By: Elizabeth Friedman
You respond to claims quickly and pay…
You respond to claims quickly and pay claims according to your policy. I know I can count on you.
Insurer: Trupanion
By: Mike
smooth
smooth, quick, functional form
Insurer: MetLife
By: LEIGH FIRESTONE
The process of getting a quote was easy…
The process of getting a quote was easy and straightforward. The only issue I had was when I called and the rep had a different price than I did.
Insurer: MetLife
By: Sarah
Trupanion made it so easy to pay…
Trupanion made it so easy to pay directly to the vet hospital. In my time was so stressful.
Insurer: Trupanion
By: Hoa
Signed up through my employer work…
Signed up through my employer work discounts, process was simple and easy.
Insurer: MetLife
By: Joann V
Initial premium amount is way off compared to actual!
The premium amount I was quoted per pay period when I initially signed up isn't what's reflected on the emailed quote I received a day later - it more than doubled. I can understand an increase by a few dollars, but the rate I was sent is in no way close to the initial quote. We're not off to a good start. I will likely not go through with it.
Insurer: Nationwide
By: Lily