Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


June 09, 2026

Good Value with Fast and Efficient Service

Joshua Sabado was very efficient in canceling one policy while reinsuring and adding another pet to synchronize both coverages and dates for my policies. I appreciate his expertise with no issues receiving the canceled policy refund. I appreciate FAST and EFFICIENT these days. Thanks Fetch!

Insurer: Fetch

By: Allen McGovern

Verified June 09, 2026

It was easy to navigate and get signed…

It was easy to navigate and get signed up! I had my late dog insured with MetLife also and I always had the best experience with them!

Insurer: MetLife

By: Dana Schultz

Verified June 09, 2026

It was extremely easy to do online

It was extremely easy to do online. I did not have to call and talk to anyone price for too bad for all the options that I chose. We have to wait and see how the claim process is when I have a claim but so far I’m happy with the company

Insurer: Pumpkin

By: Raymond

Verified June 09, 2026

Signing up was easy

Signing up was easy

Insurer: Nationwide

By: customer

Verified June 09, 2026

Quality client experience

The promptness of response and delivery of check was amazing.

Insurer: MetLife

By: Lois Demonte

Verified June 09, 2026

It was very easy to do and fill out…

It was very easy to do and fill out information

Insurer: Pumpkin

By: lobarras

Verified June 09, 2026

Very easy enrollment process

Very easy enrollment process. Great coverage options and fair pricing.

Insurer: MetLife

By: Samantha Franklin

Verified June 09, 2026

Quick and easy

Quick and easy

Insurer: MetLife

By: Alexandra Caro

Verified June 09, 2026

Nationwide has been a partner in taking…

Nationwide has been a partner in taking care of my dogs. The vet hotline has helped me with triaging an issue with my dog when I wasn’t sure what to do. Payments for expenses is always very easy and fast (under 5 days from submittal).

Insurer: Nationwide

By: customer

Verified June 09, 2026

I AM VERY HAPPY WITH THE FAST WAY CLAIMS…

I AM VERY HAPPY WITH THE FAST WAY CLAIMS ARE PAID. ONCE YOU HAVE ALL THE INFORMATION YOU REQUIRE CLAIMS ARE PAID IN DAYS NOT WEEKS.

Insurer: MetLife

By: DEBZ JIMENEZ

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.