Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Online purchase was easy and the…
Online purchase was easy and the options to change policy benefits made the decision clear.
Insurer: MetLife
By: PHILLIP hUTCHINSON
Take the best care of your pets with easy online claims
Thank you for making it so easy to take the best care of my dog! The online claims process is easy to use, my claims were approved, and refunds were sent directly to my bank account. I highly recommend Pumpkin Pet Insurance for everyone’s pets!
Insurer: Pumpkin
By: Becca
Easy and Fast!
The submission process is very easy and the time to reimbursement very fast! I'm new to MetLife and very happy!
Insurer: MetLife
By: Karen Reilly
Enrollment was easy and cost was…
Enrollment was easy and cost was affordable.
Insurer: MetLife
By: Samantha Ridenour
Incredible Customer Service
Quick response and Incredible customer service! The rep looked into the reason for this rare delay and was able to quickly provide an answer. When I mentioned a website issue I just wanted Embrace to be aware of, she also researched that and got back to me. Love this company!! If I have a question about a claim, they are open to discussing it, reviewing their decision and reopening the claim. They are very polite and patient when explaining things so I don’t hesitate to call when I don’t understand. Reimbursements are paid rapidly. Best decision I made after I got my dogs!
Insurer: Embrace
By: PWnMD