Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,606 total


Verified March 18, 2026

The reimbursement process was quick and…

The reimbursement process was quick and easy. Thank you!!

Insurer: Trupanion

By: Kristen

March 18, 2026

Still have not received refund

Still have not received refund. My pet went to vet 6 days ago an I submitted claim that same day

Insurer: Pets Best

By: Nancy Foreman

March 18, 2026

Fast and easy claim

I filed the claim in my phone app. It was very fast and easy. I had the refund in my checking account in a couple of days! Easy peasy!

Insurer: Pets Best

Veterinarian: Lenoir City Animal Clinic

By: CARLA

Useful
Verified March 18, 2026

Enrollment was quick and easy

Enrollment was quick and easy! Thank you

Insurer: Nationwide

By: customer

Verified March 18, 2026

Good job

4 Pets 4 policies. No issues

Insurer: Nationwide

By: customer

March 18, 2026

My dog had no Cartlidge in his knees he…

My dog had no Cartlidge in his knees he needed surgery. The surgery was close to $7000. The insurance paid 80% with no problem and I got the check put deposited into my account within three weeks. What a blessing.

Insurer: Pets Best

By: robin shaffer-jones

Verified March 18, 2026

Very quick and easy

Very quick and easy

Insurer: MetLife

By: Venkata Korada

Verified March 18, 2026

Easy to sign up.

Easy to sign up.

Insurer: MetLife

By: carolyn branson

Verified March 17, 2026

It was easy to get ghe quote

It was easy to get ghe quote

Insurer: Sonnet

By: Sebastiano Terracciano

Verified March 17, 2026

Payroll deduction

Payroll deduction

Insurer: MetLife

By: Chad Chisholm

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