Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Easy as 1 2 3
I think this was an easy process and quick.
Insurer: MetLife
By: Michelle Johnson
Pets Best has saved my cats life!
"I'm so thankful I have this insurance! I always get back way more money than I imagined I would! My Sphynx cat needs frequent and expensive heart scans, as well as medications. I highly recommend Pets Best to everyone! The insurance literally saved his life as I wouldn't have been able to afford all the vet visits, scans and medicines. It's hard to put the money out upfront, but Pets Best is very fast to complete my claims and get that money back to me. "
The Metlife App has great step by step…
The Metlife App has great step by step instructions on how to make a claim. My dog had a medical emergency. I submitted the claim, and was amazed at how quickly they responded, and gave me options of receiving payment.
Insurer: MetLife
By: Adriana
Very quick payments
Very quick payments. Easy to submit claims
Insurer: MetLife
By: Sue L
Was so easy and fast to choose the plan…
Was so easy and fast to choose the plan that was the best fit for our puppy.
Insurer: MetLife
By: C. A.
Clear and informative call
Clear and informative call, quick and easy enrollment.
Insurer: Nationwide
By: Nicole Bush
Very easy to put my claims in.
Very easy to put my claims in.
Insurer: Spot
By: lori simone
Super easy and 10/10
Super easy and quick to use! I’ve never had pet insurance before but this was definitely worth it. Probably one of the best decisions I’ve made. I filed my first claim and it was super simple through the app and I got the response in a week. Love it
Insurer: Spot
By: Jocelyn Cardenas
You make everything easy
You make everything easy. From filing the claim to receiving the money. It's good to you're on my side ☺️
Insurer: Spot
By: Ilene Lipson
Everyone was very prompt and helpful to…
Everyone was very prompt and helpful to get issues resolved and money sent back to us. I cannot express how amazing this is.
Insurer: MetLife
By: Amanda Pyatt